Taylormade Que — Restaurant in Lake Township

I visited this site on Friday of last week. My family really enjoyed the food here so it wasn't my first time. The food is good the wait time is very long. But I have no problem with that because sometimes you have to wait for hot and good food. No problem at all, what I do have a problem with is a MALE that took my order at the window. I ordered a few items as I always do. One of my items was a loaded bake potato. My nephews love it. On the digital menu the loaded potato CLEARLY says $13 dollars. After paying for my items I see on my receipt I was charged $14 dollars for the potato. I brought it to the guy attention at the register. He went back and forward with me saying the potato cost 13.99. After 3 times Me saying the menu has $13.00 NOT $13.99 and certainly NOT $14.00. He decided to come out into the lobby and see for himself what the digital menu say. I WAS RIGHT, IT CLEARLY HAS $13.00 ON IT. Not only did I NOT get an apology. This dude got the remote and changed the menu right in front of me. I said (NICELY) well that's good that you're correcting the price but what are you going to do about my receipt because as you see now I was not charged the right price. This dued looked at me and said, Well it's not my fault that someone put the wrong price on the menu. I said well I understand that but still I was not charged the right price. He then looked at me again and said, so ma'am are you refusing to pay for your food ma'am. (Clumly) I'm looking like WTH is this dued talking about because I already paid for the food. I said what are you talking about refusing to pay for my food??? I already paid I'm just asking, I'm I going to get an apology, a dollar back, a can pop in it's place a pump of cheese on my fyes or something??? He went back behind the counter and ignored me for the next 23 minutes that I waited for my food. And I do want to point out $1.00 don't fase me at all. But being rude and dismissive does. He was so UNPROFESSIONAL and that's enough to say I WON'T be going back there. At the end of the day, I didn't care about the extra dollar I was incorrectly charged. I wasn't,,, but it was how I was treated by this young black male. He may not have thought it was nothing, but it was!!! And I'm sure if he was treated the way he dismissed me, He wouldn't have liked it either. I guess he's use to people cussing and fussing to get their point across but that's not going to happen with me. I don't let anyone take me there... I may not hurt this business alone by not coming back but if he treats everyone who walks through your door the way I was treated. That will very well hurt your business. I can find good food, great customer service and being charged the right price all up and down Halsted St any day...

A few of you are going to read my post and swear I work here how im about to brag on them so good. Ok so hear me out, I LOVE RIBS!!!! && I moved to this neighborhood a few months back. I would never see long lines so in my head it wasnt worth the hype, I WAS SO WRONG!!!! This is a hidden gem!!!! Id just finished doing my laundry and got news that a coworker had passed away. When I say the food made me laugh and cry all in one. I had to call the restaraunt personally to thank them for being in business! Somebody else said the rubs were more oven baked than fire grill but baby I love a tender rib they were falling right off the bone and I could definitely taste the grill on it so sock it! &&The sauce? It had all my taste buds out for a celebration!!! ( ok so I gotta be honest about something tho,, my hot link was too good to enjoy!) buut thats just my taste buds ipl just get mild next time!! besides that one lil tiny thing this place gets a...

You will receive large portions of freshly cooked food, 👍👍. I enjoyed the Jerk Chicken Taco and the fried chicken. The tacos we're stuffed with tender well seasoned white meat of the chicken. The fried chicken wing we're fried to a perfect chrisp but the sauce I chose to have the coated in was oily and leaking from the bag be the time I made to to the curb to get in the car. The location has a small smokey waiting area where you place your order. The window needs cleaning and is cluttered with over size signs advertising special. With the clutter window and several items being crossed off the main menu board it makes selections confusing. Besides these issues of house keeping, I'm looking forward to to trying different courses from this location in the future. My question is dose Taylormade Que want to be just another hood restaurant or a restaurant that's a catalyst for fresh food in an impoverished...