Thai Thank You — Restaurant in Lake View Township

Short headline: this place has absolutely delicious and authentic Thai food! I lived and worked in Bangkok for 2 years and really appreciate when Thai restaurants in the United States do it correctly, and Thai Thank You really does it super well. When we order Thai, we usually order for dinner and for lunch/dinner the next day. So we ordered 2 orders of Bahmee Wonton, 2 orders of Som Tam Thai, Larb Kai, and 2 sticky rice (which wasn’t on the menu but they were kind enough to add on from the staff’s personal stash), and because our order was over $30, we had a choice of an extra meal so we chose the Pad Thai Kai (chicken). All of it was superb and the prices were better than other Thai restaurants in Chicago.

However, when we received our delivery (earlier than estimated as well), we opened the bag to find that one of our Som Tam orders wasn’t in the bag. I called Kat to let her know, and she discovered the mistake. She sent the Som Tam over and she added a personal note of apology, and a free can of Coke as well! Exactly the type of friendly, kind service you would expect from Thai people, who are some of the kindest people on earth. They don’t call it the Land of Smiles for nothing!

We have found our neighborhood Thai restaurant, and will be ordering from Thai Thank You again really soon....

Decent food, terrible packaging. Duck curry came in a flimsy plastic container, and the lime chicken was in styrofoam. The styrofoam container also had cuts in the top for venting. Who knows how much styrofoam went into the food. And these days with how much we know about the dangers of microplastics, no restaurant should be pouring hot soup into plastic containers. Ramen shops use the paper containers and only have plastic lids...not perfect but it's better. Thai thank you goes the cheapest possible route to give us the worst packaging. Since they jack up menu prices by 3 dollars per item on uber eats, you think they'd invest in some quality packaging.

The lime chicken was strange. It was easily 2x the amount of breading Vs chicken. I was often eating huge hollow bites of breading by itself. The duck curry tasted very good.

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Honestly I hate writing a bad review, but I’ve called this restaurant 6 times for a refund on my meal. I ordered last week for takeout and found two long hairs wrapped around my food...we ended up throwing away both dishes because we were not comfortable eating that and were too grossed out. When I called to complain and ask for a refund, I was told to call back the next day to speak with a manager every single time - only for “no manager to be available” each time I called. Finally I spoke with someone and they would not refund my meal. Finding a hair in your food is gross enough as it is but right now with covid, it just felt extra gross and I was concerned with the level...