First let me say the place is absolutely beautiful. Someone did a very good job with the decor and remodel. I'm all about trying out new places and try to support local businesses.
It appears this place is still relatively new so I hope the owner(s) read this and take it to heart. When you walk in, it is unclear if you are to seat yourself and a waitress comes to you or if you have to order at the counter (there isn't a host, a "seat yourself sign" OR a sign above the counter stating "order here"). We arrived at 5:00. Only one other table and there was staff behind the counter. We sat down and no one came or acknowledged we were even there. After 15 minutes we went up and ordered 2 coffees. The coffee arrived cold and old. The server offer to make a fresh pot which we appreciated. I also asked for a glass of water and some napkins (which you would think would have been offered or already brought). The fresh coffee arrived but no napkins and no water and no spoon to even stir the coffee. After asking again, the water arrived (no straw though they were in her apron) and still no napkins. The spoon that we were given was one of the tiny "jam" spoons. The coffee cups are AWESOME and very large but.....you couldn't stir the bottom of your cup with the spoon because your fingers would have to be submerged. The waitress returned once just to see if we were wanting to order (we really just wanted coffee). She never returned to see if we wanted a refill or water.
I will try the place again to try the food and see if the service is any better. I'm hoping they iron out the staff waitress training and make it more clear as to whether you order at the counter or if a waitress will bring a menu (a menu was never presented at our table but I'm seeing photos of menus on other reviews so there MUST...
Read moreSuch an amazing suprise here in downtown Lake Wales! For those that haven't spent any time in small towns, this place is located on a street that would mirror any Main Street USA image. Their website does a great job giving their family history, community ties, &, of course, the menu, but the fun really started when we walked inside. This place is SPOTLESS! I headed straight to see the fresh desserts showcased on the counter & read the exciting lists of coffee/lattes/teas. (Next to it was a quite impressive list of diff beers & ciders).
The seating is fresh & modern w colors, lighting, & accessories that hold the warmth (while you're catching up w a dear friend you haven't seen in a cpl yrs). The natural light is great coming in from the windows across the storefront. If you like to browse/shop while you wait, they even have some shirts, jewelry, etc. quietly decorating a wall.
Be prepared for DELICIOUS food & drinks! Everything is incredibly fresh. It's not a huge menu; that's not their thing. My "1 bite" went out the door when I tried the pretzel & cheese appetizer. Their chicken salad sandwich made my day... brought back some great memories of my mom bc no one makes it like that anymore. The salads are ginormous. My friend was thrilled with the Lavender latte...something you definitely can't get everywhere. Without saying, the people were so friendly. They were about working on your schedule, taking ques from you, and never rushing. Even when they closed (earlier on Tues/Weds), they never said a word to us or did anything that made us think they had closed already to rush us out.
I'm beyond excited to have this place so close. Thank you to everyone at The Ranch for making our lunch (& my friend's 1.5hr drv)...
Read moreWhat a GREAT little place tucked away in Lake Wales. The Ranch Taproom and Coffee House is quite the surprise and just the boost Lake Wales needs. Love to see small businesses starting up, especially in this day and age. The place is very clean and I really like the décor, it’s like a small town farm collided with a big city bar. I want to EMPHASIZE that we were there right at the start of the lunch rush to address some other reviews, the service was fantastic, prompt, friendly but a little on the nervous side (I would suggest to our server, sorry I do not remember her name, take a deep breath, relax. You’re doing a great job). The food was really good and came out quickly. I just wish there were more selections on the menu, a little more variety. Next time we will have to stop by at night or the weekend to enjoy some the beers. Overall, it’s a wonderful place with great service and really good food. Highly recommend everyone check them out and I wish them the...
Read more