Dunkin' — Restaurant in Lake Worth Beach

I received a prompt asking if Dunkin had changed. Imo, yes. However, due to past service I don't frequent nearly as much. This morning I was there & because I can now order from the app I don't interact with staff much. Before when I would order from app it still required me to wait 15min, continually as about my order but today it was fast & drama free

I spend 1/3 of my income for her to be rude. All the other employees are WONDERFUL THE OWNERS TREAT CUSTOMERS WITH RESPECT. Once a week my boyfriend puts $20-50 a week on gift card at this store plus the $100 weekly i spend. And im mot the only one having problems with her I'm just the only one who will stand up for myself. I had filled out a survey to get a free donut with my drink and when I ask for the paper back because she wouldn't take the free donut she refused to give it back and threw it away so I deduct paid for the donut and she would give you the paper back that would have given me the free donut tomorrow when I place my order and buy my coffee at 5 in the morning I visit this Dunkin Donuts at a bare minimum of three times in the morning and once or twice when I get off work add that up at 2 to $3 a cup of coffee + doughnuts and a bear bendable of at least one or two wake up wraps and hash browns five to six days a week or with cash not counting the 22 $50 I use on the gift card that's losing a lot of money I could very well spend my money on the one on Forest Hill which is across the street from where I go every morning but I choose to spend it there because I like Patty I respect her and I respect and like Eric and Jay and all the other employees who work hard to take care of those they treat them as their equal and not like they are better than them and she is no better than anybody else who works construction or out of...

I love this dunkin WHEN MERLINE IS WORKING!!! She’s great. If I don’t like my food or coffee ( because whoever is on drinks and cooking doesn’t know how to make it right ) shell remake it and it’s always SOOO GOOD!!!! She always nice never has attitude, and your drive thru works a lot better with her!!!! —- I was just there and before leaving a bad review wanted to leave my good one. For the last several days we’ve been ordering and whoever you have on as the cook truly doesn’t know the temperatures of your food. Please RETRAIN. I’ve worked at Dunkin before. Each day something new was SUPER COLD, first it was our croissant stuffers (literally freezing cold in the middle), then it was hash browns, now we got loaded hash browns and once again it’s literally like they are taking it straight out the fridge.. then we come today (you guys are unfortunately the closet to our job) we asked for a croissant TOASTED with cream cheese & bacon. Croissant not even toasted put cream cheese on one side and when we asked for more (because we pulled off and it was literally -2 seconds and your rude drive thru (NOT MERLINE) literally said ‘ no. I don’t know if you got that from here or not ‘ DUDE IT WAS LITERALLY -2 SECONDS WE HAD JUST PULLED OFF. Like smh. Rude as hell. 5 STARS FOR MERLINE...

I’m currently seeking to contact the owner of this location.I was treated horribly by An employee I ask for a Hot Tea & given a cold tea the employee gave me a very bad attitude when I ask her to correct it. she refused to issue a Refund & call the cops on me & gave a false statement saying she to the dispatcher that A black woman is Refusing to leave. The employee never ask me to leave I simply wanted a refund I was very polite in asking for that refund. When cops arrive she still had my money & drink. Deputies asked what happened & told her to give me a refund & because of her personal feeling about me she ask them to issues me a trespassing,The woman also mistaken me for another customer lying saying she’s seen me before.i never met her before! It’s unbelievable all this over a $2.86 cup of warm tea. The women was aggressive in proving her dislike for me. Absolutely no customer service skills. This is horrible to treat a guest in this manner. I’ve been visiting this location for so many years never thought something so simple as tea could cause these kind of false accusations. Also the cashier was taking my money & making tea touching the tea bag with the same bare hands she touch the unclean money with. I will be contacting the...