Subway — Restaurant in Lakeland

They stood there speaking Spanish to each other as American as they were I thought that that was very rude you never even said hello to me but you held an entire 3 minute conversation in Spanish with the guy in the little room off to the left hand side preparing bread or dough or whatever he was doing I felt that the customer should have got a little bit more attention than they did the floor had a very nice size pile of water on it which did get cleaned up once they stopped conversating amongst each other and pay attention to the store and the fact that I was trying to order a sandwich but I had to wait until they completely finished their Spanish conversation in my face very rude you speak English then you should speak English in front of your customers unless you're talking about them you tell me what you think careful is all I can say if you speak English in America speak English when there's nobody in the room with you guys and you want to speak Spanish go right ahead but it was loud it was across the room and it was rude never once did they say hello how you doing and welcome to Subway then you asked if someone died in and took out who's going to sit there and listen to all that mess feeling like you being spoke about it was entirely long and rude to be a restaurant even if...

I.Had place a online order. After the application said my sandwich was read For pick up The old lady behind the counter. (AKA The rude sandwich artist) Told me in a very rude and disrespectful voice that I had to wait until she got rid of the internal customers first. There was six Customers In the store at this time. 1hour an 15 min later I finally got my three sandwiches. That I am assuming have now been sitting there close to two hours . When simply ringing me up would’ve been sufficient That I pre-ordered 45 minutes prior. To me arriving Now you may think that’s a long time but it would not of been that long if she was not arguing with every single customer about their sandwich. BOGO coupons will not charge correctly ( got attitude) Sandwiches were not made correctly. ( got attitude) Missing items off of the order. (Yep you guessed it got attitude) I am quite frankly surprised that this subway is still doing business with Customer Service like that if I was the franchise owner changes will need to be made to keep my customer base. I will NOT be returning to this subways location. I will drive a few miles up the street to the one that’s more nicer and cleaner an appreciates my American dollar being spent at their...

Out of all the subway I’ve been to, this is by far the worst subway. My family and I were on the way to the beach and so we stopped by to get something to eat. My 5 year old needed to use the restroom badly so I asked her very nicely if I could use the restroom and I kid you now she ignored the living life out of me. I asked her again and she ignored me again. I walked up to her and asked her again and to let her know I’m well aware of her ignorance and that’s when she felt the need to start a really bad argument with me and then she told me the restrooms are not working. She then started saying things about me underneath her breath with 2 other Hispanic that were there. She is very rude, disrespectful and the most RACIST Hispanic I’ve seen. This is not my first time going to this exact store. She welcome anyone that looks like her very respectfully and interacts totally different with them. She needs to be gone because that’s bad business for Subway. I am now 1 less customer for the that store. I don’t take...