I've been going to this restaurant since it has opened and while years ago I would have totally viewed this establishment as a great dining experience I will have to say my last 2 experiences have led me to remove this place from my list of potential eateries.
One recent visit I was told there was no dinner combination option when this is something I've ordered in-house many times in the past. While dining I heard the hostess take 2 separate orders with the combinations and someone seated near me had 3 combinations served at their table.
I will disclose I am a person of ethnicity and believe that my casual dress and racial heritage may have played a role in why I may have been denied my request.
My last visit I just ordered takeout (because if anyone has experience what they feel is racial discrimination; they may understand why one may not feel so comfortable dining in a particular establishment) I had some items missing and the attendant emptied out my bag in disbelief that something could be missing on their account. It was quickly resolved, however the exchange wasn't exactly friendly. I also was told that they do not have spicy mustard despite having ordered there MANY times and gotten it.
Unfortunately poor establishments who serve "exotic" foods thrive in Lancaster County; As a well traveled "foodie" and a person of "mixed origin" I have had a LOT of good food locally but I've also seen places start to shift trends and offer poor ingredients after establishing a reputation.
If you are not from Lancaster please understand most locals are brought up eating PA Dutch (bland and overcooked) style food, so simply adding a dash of soy sauce, garlic, and onion is enough to simply stun the customers, people with developed palettes may find this...
Read moreUPDATE: sorry to see something so essential as a “House salad” is not available. A simple bed of lettuce with delicious ginger dressing is my favorite way to start a sushi dinner experience. Not sure why this is absent from the menu and I hope they will reconsider offering this refreshing menu item!
UPADATE APRIL 2023: Still can’t bring myself to go elsewhere…although I’ve dabbled in some others in Lancaster when joining an invite, I keep coming back. At literally HALF THE PRICE of other sushi restaurants I just can’t deny I’ve found my sushi home. I love this place so much I came back to review again…and that means something!!!
Original review: Consistently great sushi. Always friendly staff. They understand customer service. Sushi is fresh and beautifully presented. Generous portions and fair prices. I use to be an Ichban fan, but I have to say this place has surpassed them for my top place for sushi in Lancaster.
They always throw in something extra on the house with my bigger orders. They have an incredible lunch special on select sushi rolls. 3 rolls for $10! And they have that same special on Saturday as well which you don't usually get at restaurants. Don't pass this place by. It's a...
Read moreBeen coming here for years but the past few months the lady who takes the phone orders has become quite rude. She insists that I cannot order house duck sauce with my crispy noodles yet the guy who takes the order always lets me so it’s clearly doable. It’s something they make and hand out to the tables when you dine in so It can’t be that hard to put some in a container to go (as they have many times for me). I pay for the crispy noodles in my takeout order as expected. Why can’t they just charge a fee for the house duck sauce like they do for everything else? Nonetheless, anytime I call, this becomes a small argument over SAUCE. I’m directed to get the packets which taste completely different and are awful. Today I got the guy on the phone and was excited to get my sauce without an argument. Well… no sauce… just packets. My crispy noodles and egg rolls were dry without them. It honestly just blows my mind that they hold this sauce hostage for takeout orders. I’ll be looking for a new Chinese restaurant in the area that doesn’t make this a huge deal and is nicer to...
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