House of Pasta — Restaurant in Lancaster Township

If Your Seeking A Good Place To Eat Or Have Some Drinks, Do Yourself A Huge Favor By Going Someplace Else! Almost Anyplace In Lancaster Is Definitely Better Than This Joint. No Customer Should Have To Put Up With The B.S. l Went Thru When I Last Visited About 5months Ago. I Can't Believe That I Was Treated Sooooo Disrespectfully And Then Physically Threatened On Top Of That By The Bartender,Harley Who Works,"More Like Hangs Out And Waits For Customers To Give Him Generous Tips Cause If It's Not Good Enough,The Gossip That He Will Tell Others About You Being Cheap Starts, Behind Your Back Of Coarse. Two Other Customers,Friends Of His,To Be Completely Honest, Also Tried To Intimidate And Verbally Scare Me By Getting Involved.l Guess To Earn Brownie Points And Maybe Free Drinks By Backing Up This No Respect Bully,Harley. Believe Me,This Guy Is A Worthless Nobody Who Thought He Could Try That On Me And l Was Gonna Fold Like A Tent,,,He Was Wrong! I Was Prepared Like I Always Am, To Handle Anything They Were Planning When I Left A Minute Later. They, ALL OF THEM, NOT EVEN 1,Came Out. I Wanted To Just Enjoy Myself And Be Peaceful.I Want Peace!! But These Characters Who Did What They Did, Obviously Don't Want It. I'm Doing This Feedback About House Of Pasta Because I Don't Want That Stuff To Happen To Another Person That Never Has Been There Before,And Go Through Something Similar Or Worse. This Is As Truthful A Review As I Can Give You. NO LIES,NO DISHONESTY,AND NO KIDDING!! Harley, Should Be Fired And He Should Also Be Treated The Way He Treats Others,By Being Phoney And A Bully! If You Didn't Take Care Of Him With A Big Tip Or If You Make Him Mad,You Will See The Two-Faced Side of Him. I Warn You All,, Watchout If You Go But Save Yourself The Headaches...

Wow Lancaster’s county went to house of pasta Saturday about 2pm went in 20 minutes before they figured some was waiting for lunch. A waitress lady said she worked there for 30 years also I think she said she owned it. We I ordered white chicken chili and order of wings extra crispy and a cheese state no sauce, easy on onions. And big draft miller lite. Well beer was warm no fizz I kept quit and dealt with it. Comes chicken chili it was pure water couple pot beans chicken Florida coop was none there no problem. Here come cheese steak. No cheese no onions no sauce dry like it’s old no taste not even salt or pepper look like it was old food. Hay chicken wings here extra crispy nice sauce on the side the chicken tasted like wood very low quality. I grabbed the waitress so call owner told here I been going there for over 30 years and the food was horrible was not edible. She told me no one ever complained her food is the best in Lancaster being a ——- so I told her her taste buds are off she need to taste American bar and grill chicken chili and award winning chicken wing. She was very rude and should retired. My follower I’m done with that place and I suggest you to. ( American bar and grill is were it’s at ) with good service and good food and nice cold beer. As far as the waitress you said as I was walking out u never had customers to tell you the truth retire give it up. Five thumbs up for American Bar And...

They appear to have their prices incorrect on ubereats and declined 2 drivers, hung up on ubereats customer service when contacted and then when I the customer called they told me my card was declined but I had a charge on my account and they were less then helpful in trying to resolve the issue. The amount in uber eats was less then what they tried to charge the pick up person by $30! Poor communication with their customers to try and resolve the issues and clearly didn't want to work with a customer service company whom is to help their business in solving the issue. Canceled the order, never got to try their food and unfortunately uninterested in trying it in the future even in person due to the lack of communication and interest in figuring out a way to resolve the issue. They spoke back and forth amongst eachother with me still on the phone like I was an idiot for trying to resolve the issue and when I asked to speak to a manager the man tried to resolve it with speaking to her but never giving her the phone and when I again asked she said she was no point in speaking to me, just rude and unfriendly I couldn't imagine sitting down to eat and expecting good customer service. Showed up in hopes of resolving it between then and ubereats customer service and everything smelt like...