As a proud Trinidadian, I always try to support Caribbean-owned spotsābut my experience at Caribbean Dish was one of the worst Iāve ever had at any restaurant, period.
I went there recently and the ownerās attitude was absolutely disgusting. His personality? Stink. His jokes? Uncalled for and borderline offensive. And Iām not someone who gets easily offended. I get that Trinis can come off blunt sometimesāitās part of the cultureābut thereās a difference between being real and just being plain disrespectful.
This wasnāt even my first red flag. A while back, I called asking if he had roti and instead of just answering the question, he went in circles about how I canāt get roti through the phone, that I needed to come into the store, and if thereās no roti, āI donāt know what to tell you.ā Upon arrival, he tried to get smart and said something like, āYou donāt look like the type to get married anytime soon.ā š What?? Was it my clothes? My hair color? Whatever it was, that comment was unprofessional and straight-up weird.
Fast forward to this visit: my mom politely asked for some pepper sauce on the side. We ordered FIVE items. I asked for some pepper sauce on the side. What we got was a jokeāone tiny container barely the size of a ketchup packet. I asked for another one, explaining itās just not enough for the amount of food we bought. His response? āI donāt know what to tell you, figure it out.ā š
At first, I thought he was jokingāheād been throwing sarcastic jabs at me since I walked inābut then he follows up with, āSorry, you need to pay for another one,ā and the way he said it? DISGUSTING. His tone was condescending, rude, and disrespectfulāespecially towards women.
And who charges for pepper sauce anyway?? You didnāt charge me for the first one, fine. But if thereās a policy, just say that! Donāt act like youāre doing me a favor. Especially when you literally said you could put pepper sauce on all five dishesāso whatās the difference between doing that and putting it in a small container?? Am I only paying for the container or what? Be real.
This place needs serious customer service training. I came for food, not to be...
Ā Ā Ā Read moreMy son turned 3 a couple of weeks ago, and I had a big family get-together in the area. My family is all Trini, so I knew I wanted to go with Trini food. I live in California, but needed to find someone local to cater. I called around to a few places, but none of those worked out. I was so happy when I found Caribbean Dish, and Rosemary responded to my inquiry very quickly. She helped me choose an appropriate amount of food for the 30+ people I was expecting. The price was reasonable for the amount of food that came with the order, and the food itself was soo good! I wanted to take pictures to add to this review, but it was so tasty that I always forgot about the picture until after I had already started eating! We got pans of curry goat, curry shrimp, curry chicken, curry potato and channa, stew chicken, pholourie, white rice, roti, plantain, cabbage, and a few doubles too! The order was ready on time for pick-up, and we also got help with loading everything in the car. I can't recommend this place enough, and I will definitely be ordering again whenever I am back in the area! Thank you for the really good food and amazing service! (My family thanks you too, and some will be stopping by to get more food as well! I told them to...
Ā Ā Ā Read moreI will no longer be supporting or patronizing this Trinidadian cuisine carry-out restaurant. The customer service, particularly from the elderly Jamaican woman who takes orders and serves the food, is consistently poor. On several occasions, both in person and when trying to place orders over the phone, the service has been extremely disappointing.
When calling to place an order, itās common to be put on hold for an extended period, only to never have her return to the line. Instead, you can hear her in the background engaging in personal conversations about unrelated topics. In person, she often gives customers a hard time if they want to customize their orders, such as excluding certain items like potatoes, pumpkin, or spinach. Even when youāre willing to pay for adjustments, she makes it unnecessarily difficult.
Poor customer service is unacceptable, especially considering that the food here is quite good, albeit expensive. However, Iām no longer willing to overlook bad service, even for good food. Iād rather take my business elsewhere and wonāt be returning to this establishment. If good customer service is important to you, I would not recommend this restaurant as long as that elderly Jamaican woman is...
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