Chen's Restaurant — Restaurant in Lansing

Ordered chicken and beef chow mein. There was no chow mein, just meat and vegetables. Chow mein literally refers to stir fried noodles i called to complain, and they laughed and said "no it doesnt " and "we make it different" second call there was a big debate on this, they finally agreed to refund. They pulled it up on Google image and in The dictionary and saw what i was talking about. They tried bullshiting me and indicated chow mein in English is verbally pronouced differently and has a English definition meaning vegetable.

I would like to also notate they verbally indicated that the reason i couldn't be refunded for a portion of the meal, but could be refunded for another part of the meal that was eaten out of is that they couldn't resell the one that had more eaten out if it back to other customers. They clearly indicated in a completely serious manner without any room for misunderstanding that they were going to re-sell the eaten out of food (The one they...

If you are looking for good food fast you have found the place. I was shocked how quickly they got us our food even my son's order that was customized. I was super appreciative because I also had a 5-year-old with me who is hangry. The dumplings were fantastic we tried them both fried and steamed either way you're going to love them. The service was super friendly and always around when you needed them, the waiter was very patient and tried very hard to help my son and he was melting down about what to get to drink. The only reason I didn't give it five stars was when my meal came out it was just warm and not hot. However I did not let them know because at that point my son was starving and it was cool enough he could eat it when his food was too hot. I'm sure they probably would have rectified it immediately but for me it worked out just fine. It was really more of a 4.75 but it didn't give me...

My friends and I ordered $80 worth of food from there which I completely regret paying for. We got it home and the first thing I noticed that the shrimp that I ordered was mixed in this coagulated snot sauce looking stuff and they called that a meal and I couldn't even give it to my dogs. Sweet and sour chicken I think it was I couldn't even tell what kind of meat that was. It was the most disgusting food I've ever had and I'm seriously considering stopping payment on my card because I don't even know what to do about it. It seems like everything was in this gross sauce and it was coagulated and disgusting nothing that I got from there and didn't taste like lard or fat and I couldn't even tell what half the stuff was. I will never ever order food from here or go here again or recommend it to...