Church's Texas Chicken — Restaurant in Laredo

I like the chicken here which is the only reason I'm giving it two stars. The staff was pretty rude when asking what the specials were for the day, they sounded bothered when we asked to repeat what they said because their speaker on the drive through wasn't clear. It could be they're frustrated because of how bad their tech is but still they shouldn't take it out on the customer. They also mentioned how someone was parked so they needed us to hurry up on our order. Another thing to mention was we spoke to them in English but they couldn't bother to reply in English instead they reply in Spanish and in a rude way. Now when it came to wearing the face mask the staff all wore it with their noses exposed. That's a huge risk for the customers and themselves, see if they were to suddenly sneeze I highly doubt they'll have time to raise up the mask and cover themselves as a result they'll be sneezing onto everyone and everything around them. Hopefully they can work with the staff to better improve their service as they give the...

Let's see, my dad know that place around the first years since it opened, he told me that was a delicious chicken, we live in Mexico City, I came to Laredo for business, and remembered my father I decided to eat at probably the first Church's Chicken ever in Laredo, TX, I get inside want to order and guess what, the manager so nasty, and the whole staff too, they looked like they don't like their job, they looked annoyed, don't want to attend me or she don't like to attend anyone, at least 3 customers entered behind me and she told them, she has a lot of orders and work, so no have time to attend them, I thought, Its for real??? First time I see a place that they don't like the customers, after that I could say the food is good, but the customer service too bad, hope this message reaches people, that can take decisions in that place because, I think the staff have the responsibility to maintain in good shape and in good service a place like that, hope next time, have an opportunity to get more than I...

We went through the drive-thru and they told us it would be 6 minutes and if we wouldn't mind waiting. We didn't mind and they had us park to wait for our order. 15 or so minutes later and our order wasn't brought out yet. I went inside to ask and theu literally put it together in 30 seconds when they saw my ticket, in ither words they forgot avout our order. Mistakes happen but there was no apology or even trying ti make things right by offering a free busquit or anything. Nothing. Manager was the one who took the order, the ine whom I approached to get my order and the guy...