El Canelo Restaurant — Restaurant in Las Vegas

I highly recommend this restaurant. You shouldn't believe me. Go there for yourselves to test my judgement. Ask if the old chef is cooking - he makes the magic.

I was driving around looking for a place to eat with my wife. Being in Las Vegas as visitors had left us missing a little bit of home. We couldn't eat in a casino restaurant again - neon lights, loud music, people smoking ten feet away, someone trying to sell me a watch - couldn't do it again until we had a normal meal. We trekked around town in my truck until we got into a very Hispanic neighborhood. Like our home town of Tucson, AZ, that tends to mean good food. My wife pointed out the restaurant, El Canelo Restaurant. We pulled in and went inside. The owner, I believe, greeted us immediately. She was colorfully dressed to match her beautiful attitude and genuine smile. We chose the seats we wanted to sit in. They serve canned soda or Mexican imported bottled soda along with a selection of beer. After a time of our looking over the extensive choices in the menu, she took our orders. My wife got a cacerola campirana while I ordered the molcejeta mixta. Chips and a delicious medium heat salsa were served. Not long after our food was served. If you have never experienced a molcejeta, let me tell you about it. Great big stone bowl on carved legs. It's been in a very hot oven till its super hot. Then they add thin sliced beef. Chicken strips. Fish filet. Shrimp in styles butterflied, peeled with shell on the tail, and bacon wrapped. All this goodness is in the bowl with a generous leaf of lettuce draped over the side, a grilling (and grilled) onion, and a halved jalapeño. It's all afloat in a generous amount of delicious broth and cream. When the molcajeta arrives at your table, the heat from within the stone is boiling the broth and mixing all the flavors. I could not believe how good it tasted. I've eaten good Mexican food at fine restaurants before, but this was honestly great food. The service was awesome. The atmosphere was typical Mexican restaurant affair, except it all was clean and well placed - nothing crooked on the walls, dust was absent, not even a single fly. We leave town in two days and hope to return before doing so. My wife really liked her food. Normally I would talk you though it, but I was busy head down working on that molcejeta. (Did I mention the Queso Fresca...

If i can give them a 0 star I would. Food: the food was not cook well it was raw! Like how can they serve raw meat we always tell the server well done. 🤦🏾‍♀️ Service: when we arrived they seat us by the kitchen close to the bathroom; we were 9 people and They Forgot about us. We had lots of patience because we waited 30min for the lady to come and take our order. She was just gossiping and flirting with the male clients in another table that she forgot about us. 🤦🏾‍♀️ Atmosphere: the atmosphere was pretty good just not we didn’t like the food or the service.

And plus they still get mad that we don’t leave a Tip.! We always leave tip base on the service!

Horrible customer service And horrible experience that none of my family members want to go back.

Hope they change their service and please cook well all the food!!

But in the meantime we will never go back.

Reply: unless you guys renovate it. When you opened the entrance take a right and there turn left there is a corner and tv on the wall on top. Any ways this does portrait the restaurant because I would never right a review if it was true. Have a nice day keep watch at...

The food was disgusting and I have had good quality Mexican food before. They say it is regular Mexican food and sea food the dish washer didn't properly wash any of the dishes even while ordering regular food you could still taste the sea food on their dishes. The Waitress had a Nasty attitude and was extremely slow bringing the food and when she brought the drink we never got cups with ice she just brought hot drinks. To top it when she brought the food she only brought 3 of the plates we ordered and nearly forgot to bring mine out . I don't appreciate the bad service especially when you are asking for close to 100$ and i don't care if it was a different part of Mexico or not I know good service when I see it . It also is loud and hot. Where is all the money going from customers if not to fix the place up and its right their on...