We stopped in on our way from South Carolina to Carolina Beach. We do not have a Baskin Robbins where we live. We were very excited that there was one right off the Highway. The olace was pretty clean. However, the employees attitudes were nasty. We stood at the ice cream counter for 10 minutes thinking we should order the ice cream there (this is how most ice cream shops work). Instead of telling us the correct way to order, they just look at us. When we realized that there is a kiosk behind the soda cooler, we ordered our ice ceram. The elderly person behind us started giving his order the person STANDING behind the counter his order and the employees rolled his eyes and started poking the register visibly aggravated. Once our order was read the person who was giving us the order picked the up cups like she was going to hand them to us and then just threw them back down on the counter....
Read moreGood Day...just went thru the drive thru and was placing my order and the associate ask me to hold on for a minute...She didn't return back to the intercom for about 5minutes like she forgot that someone was at the drive thru!!! Placed my order and proceeded to the wi dow to pay and get my order...She repeated my order and was moving her hands around at me and I proceeded the same way and said yes and she looked at me and made a gesture like she had a altitude because I treated her in thw manner she was treating me....She said some choice words and my answer was driving off am not going to argue with no one at a window that has no respect. Thank you, Baskin-Robbins for the unprofessionalism. Sunday,...
Read moreUnbelievable. I've been to this place twice now. The first time, they had to milk the cow to make the shake I ordered, brought it to the car (curbside pickup) after a 15 min wait, handed over the shake WITHOUT SAYING ONE WORD. Today, I ordered a Mocha Blast, and after paying, the window clerk instructed us to "pu [unintelligible] t [unintelligible] curbside". Here we sit... curbside... waiting for the return from Switzerland/Brazil/Denmark with the chocolate. The delivery clerk DID apologize for the wait.
Get it...
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