Jack in the Box — Restaurant in Lawndale

If I could give this service star a negative amount I would! So this guy who is running the drive-thru tells me to pull and park in a spot and in 5 min, come back through the drive-thru to get my order. Keep in mind he had kept me waiting at the window for over 6 min. Before coming over and delivering that messed up message. There is no one else in the drive-thru, there is no one in the store, because it was 5:00 AM and the dining area wasn't open yet. So there was no reason why I had to go and park, and then for some reason in 5 min. Possibly lose my spot in line, which is first, when in 5 min there could be a couple cars that would come up, and he would then serve them before me, while I wait behind them, when my order would most likely be ready. So after driving to a spot, I quickly realized what I just mentioned here and drove back through the drive through and asked him why I couldn't just wait at the window. There are no cars. I said, "if a car comes I'll move, if my food isn't ready by then." He literally started yelling at me and getting aggressive and said, "you want the order or not?' You have to go park and come back in 5 min!" So what I did, because I was so upset at this point, I literally had to take my blood pressure medicine because I thought I was having the onset of another heart attack. But anyway, I had to position my car in such a way, that I was blocking anyone from going down the line and taking my spot. So I sat there for 3 and a half min. Then started my car up and pulled forward, and wouldn't you know it, it was ready to go. Just imagine if I had to wait behind the 3 cars that were yelling at me to pull forward. I would have been forced to eat my own hand, I was so hungry. The biggest caveat to this story is that the food wasn't for me, so if he tampered with it, in any way, it was no skin off my teeth, I wasn't eating it. So please stay away from this place unless you feel like being abused, berated, and beleaguered. Have a great day...

The absolute worst experience I've ever had at Jack in the box .. pls do not go here I know this is not the healthiest food you can eat but every now and then I head over to jack in the box to get some jalapeño poppers. I order my usual jalapeño poppers and instantly noticed they were not fresh after requesting this already upon ordering. I could tell by the looks of them after I ordered they were not fresh but I said to hell with it let me give it a try .. this was my worst mistake I've could've made because they literally tasted like old burnt fried fish oil . I went back and kindly ask if I could exchange for some fresh jalapeño poppers and explained to the supervisor that they taste like the oil that they were cooked in might be bad she acknowledged that and than comes back with some more jalapeño poppers that looked the exact same so I told her no thank you I would like to return instead and receive a refund and things got weird the lady at the drive thru by the name of Lorena didn't even acknowledge me or apologize instead she stuck her hand out the drive thru window and swiped my card handed it back to me and then slammed the drive thru window as quickly as possible lol . I had to ask for my receipt.. I'm still trying to figure out what the hell did I do wrong because I was completely kind to the employees lol. Sometimes ppl need to be reminded that Jesus love you....

I placed an order on the Jack in the Box app (which I love). I went to the restaurant to pick up my order and the front door was locked. There were a t least 3 staff members who made eye contact with me and did not open the door. I called the restaurant while standing there and no one answered. Finally someone came to the door and I asked why the door is locked and there is no signs stating you can't come inside to pick up orders. I instructed the gentleman that I did not have a car and was not risking my safety to stand in a drive through line to pick up my order. He then asked for my name, locked the door back and went inside. A few moments later a young lady came to open the door I received my food and left. There are many things that are wrong with this scenario, the restaurant can not choose when they want to lock the doors not allowing walking customers to safely receive there food without standing in a dangerous drive through, second if they needed to close the inside for any reason a sign needs to be placed on the door and this should be reflected on the mobile app, lastly the staff was not professional I'm handling the manner having me wait outside for more than 5 mins and then questioning me like I was trying to steal an order. I am very disappointed with the treatment received and will no longer use...