McDonald's — Restaurant in Lawrenceburg Township

It's not too often that I throw down a 5 star review for a restaurant, let alone a Mickey D's but I stopped there today and was floored by how perfect my meal was. Order was placed ahead of time using the app. I pulled up, gave them my code, pulled around to side, was promptly greeted, had my order confirmed then pulled up to next window where I was again greeted, to my surprise, by a sweet lady that looked she was someone's grandmother. Go granny! Show those young pups how to do it. My order was handed over promptly and everything was as good, if not better, than in all the hundreds (sigh, thousands) of times over the decades I have eaten McDonald's before. The Coke, which usually is always pretty good at any McD's was perfectly filled to the top and tasted fresh and cold. The fries had just the right amount of salt that made me want to lick my fingers and they had just the right amount of golden brown crisp to them. All too often of late I've had fries that seemed as if they got pulled from the deep fryer about a minute too soon. Not these, perfection. The McNuggets were likewise still warm and crispy, not like the cold lumps of chewy mess I have encountered before. But the best part was the double cheeseburger. The cheese was literally coming out from the sides because the patties were so hot. The cheese was gooey and the entire patty surface was covered. I savored every bite - astonished that the mouthful of yumminess came from a McD's drive thru burger. Everything at this location was on point. The service, the amount of time I had to wait and the food. All was, honestly, the best I've ever had at a McDonald's. I don't know if this was some once in a lifetime miracle or what was going on in the kitchen, but they were seriously knocking this out of the ballpark in stellar fashion today around 11:30am. It was so good that I'm almost worried that if I go back the food won't be quite as good! I was wondering if maybe the folks in kitchen might also have been a bit older like the nice lady at the window and just took that much more pride in their job. I don't know what it was but I HOPE it continues! Kudos McDonald's! You guys blew me away today during what I thought was just going to be a routine quick stop to grab a bite while running errands. Oh, and the free French fries by using the App was a nice bonus too! 5...

Let’s talk about this so called restaurant for a minute… I came through the drive-thru yesterday evening to pick up some dinner for my family. After sitting in line for 30 minutes, I was finally able to order. My total was $44 dollars and some change for all the food that I ordered. After waiting another 15 minutes, I finally get to the window to pay. I hand the woman two cards and ask her to please split the payment between the two. This isn’t a hard thing to do as I’ve worked in fast food before and it can be done very easily. The woman took my cards and comes back to the window and says, “I don’t know how to do this.” Her manager NATE comes to the window and ask what the issue is. I explain to him what I need to do and he says, “we can’t do that, only if it’s half cash and half card.” I said, “I have been waiting in line for 45 minutes and you’re telling me that I’m unable to pay with two separate cards?” I dig in my wallet and find another bank card and kindly ask him to try the card. Unfortunately, the transaction didn’t get approved, so he comes back to the window, says, “it didn’t go threw and literally laughs in my face!” Like honestly laughing that my card was declined. I left without my food and drove to another McDonalds that happily used both cards to pay for my order. My point in leaving this comment is that the employees at this restaurant are terrible and they are rude. If you can’t be nice, don’t work in fast food where you’re in contact with people at all times. NATE should be ashamed of himself and in my opinion, he needs to either be fired or demoted to another position other than a manager, because he certainly isn’t respectful or professional.

Don’t waste your time going here unless you want to wait in line forever and then be treated like a...

We haven't been in a fast food restaurant in such a long time. The kiosk for ordering took us a minute to figure out. Ordered fish sandwich and kids meal with a shake. My son & I went on Tuesday, 5/10, around 4:30ish. Food came out fairly quick. My son LOVED the touchscreen tablets they have to play games. The employee who delivered our food, Stephen (minor) was the reason I wanted to post a review.

I'm not sure if I should post his name since his nametag said "minor" & I'm hoping I remembered his name correct. All I want to say, in my review, is he delivered our food and was so nice! After our interaction with him, I saw him working at the front counter - learning, working, cleaning, helping people, checking in with team member which I'm assuming was shift leader. So, I want to take a moment to acknowledge his hard work and positive, professional work demeanor and thank him for a nice experience.

*I did give 4 stars and not 5 because my fish sandwich was a little chewy/rubbery and fries didn't...