Taco Bell — Restaurant in Leander

Let me start by saying that the food was good Taco Bell fare; very fresh veggies and cheese in the tacos, typical meat and sour cream. I enjoyed it; was a walk-in customer. The folks in front of me did not have a good experience as both had orders come out wrong and/or missing something. This completely derailed the staff and I waited for nearly 5 minutes to order even though the two folks in front of me were the only ones in the restaurant; they weren't busy, had plenty of staff present, yet I waited long to order. Then when my food came out, the guy called my name, set it on the counter, and walked away. He didn't speak to me, hand it to me, or even look at me. Again, they were NOT busy. When the next customer entered, they were promptly and warmly greeted, and when a customer left, they were thanked by the gentleman at the register. Still not busy in there. When I left, no one noticed or spoke. This seems to be a poorly managed location based on the reviews of many others and my own experience. Staff were present and cutting up in back, which I'm fine with, enjoy your work. But provide at least average customer service or you lose. Leander has very few restaurants and even fewer fast food places; what a shame this one doesn’t seem well-managed and provides such poor overall service. But I’ll give it another try; hate to opt out after only one bad experience. Will update my review...

Went around 12:40am (they close at 2am). I had placed a mobile order and when I got there nobody else was in line. I then waited 5 minutes at the menu speaker, another 5 at the first window, and another 5 at the second, all without anybody in the store even caring that a car was there. Honking didn't help since they were blasting music, but I don't think that was a problem since they 1000% would've noticed a car honking at this point. The workers just didn't seem to care in the slightest. I went around a 2nd time, waited at the speaker again, and this time a line started to form behind me. After no reply again I moved up to the first window at which point the other cars in line started honking because nobody was serving them either. So finally we cancelled our mobile order and left. It's a shame that whataburger is the only other late night option around, and I can promise I'll be going to other nearby taco bells instead of this one for the remainder of my time in Leander. Worst drive-thru experience I've ever had with...

So I have been a huge Taco Bell fan for the past several months... devoted to stopping almost everytime I go into town. Well last night I stopped by the new Taco Bell in Leander, Tx. I dont know if it was the cook, or the recipes they follow but oh my goodness it was heavenly, the best TBell food I've ever had... by far! I had a beefy mini quesadillas, a chicken mini quesadilla, a cheesy bean and rice burrito and cant forget the sweet... cinnamon twists (they were out of empanadas). Frankly the food was so amazing I dont hold that against them! I didnt know what to expect.. didn't even think about it really figured it would be the same old same old Taco Bell that I love. Everything about my experience was awesome! The food was great, service was great..... kudos to all of you that work at that location you got a great little thing going. I highly recommend stopping by sometime and trying out one of your favorite Taco Bell items I have no doubt it will be the bomb! Take care and...