Leander Station Senior Village — Local services in Leander

I recently had the pleasure of partnering with Leander Station Senior Villages to offer affordable internet options for their residents, and my experience has been nothing short of extraordinary. From the moment I stepped into their office, it felt like catching up with old friends. The team, especially the wonderful ladies in the office, exuded authenticity, kindness, and a warm welcome. Our collaboration included a presentation in the theater to introduce affordable assistance programs for connectivity solutions, and the turnout was beyond expectations. Meeting with the residents was a delight, and I had the opportunity to learn about the challenges they faced with recent changes in cable providers, which led them to navigate the transition to streaming services. The support provided by the front office team was remarkable, with praises echoing from everyone involved. What struck me the most was witnessing more than just a property; I saw a community where residents and staff come together to support one another. Even the maintenance team went above and beyond, assisting residents who couldn't make it to the presentation. A special shoutout goes to Anna, the Resident Service Coordinator. Her hands-on approach and dedication to the residents' well-being are truly commendable. Anna exemplifies patience, kindness, and compassion in all she does, ensuring that recommendations and solutions are tailored to each individual's needs. Leander Station Senior Villages is more than just a living space; it's a vibrant community where genuine connections and support flourish. My heartfelt thanks to the entire team, especially Anna, for making this partnership such a positive and...

Please take the 1 star reviews seriously. The leasing/management staff at this community lack compassion, human decency, respect, and empathy for seniors. Leander Station Senior Village is failing its residents in every possible way. They verbally attack residents, disregard their concerns, and seem to only be in it for the paycheck rather than the well-being of the vulnerable senior community they are supposed to serve. The office staff have formed a tight-knit alliance to shield one another from accountability. Instead of addressing complaints or holding each other to professional standards, they deflect blame onto residents. It’s even been said that residents verbally abuse them—but what do you expect when residents are constantly disrespected, dismissed, and verbally attacked by staff? I’d fight back too if I were treated that way by people who are supposed to care about my safety and quality of life. To make matters worse, the roach infestation is out of control. Roaches crawl through the hallways and on resident doors, likely due to the filthy trash chutes that remain open and unaddressed. These conditions are unacceptable and a clear health hazard. A better strategy for waste disposal needs to be implemented immediately to protect the residents. Why hire people who only care about collecting a paycheck instead of genuinely caring for this vulnerable population? The lack of compassion and professionalism here is beyond disgraceful. This community and its residents deserve better—much better. Please find a different community for...

Don't believe anything the office management promise you. My choices are taken away and I must live in an apartment next to the trash landing on the first floor in order to get the 30% discount. My apartment smells of trash and dirty diapers because if maintenance doesn't empty the room on Friday, it will smell until Monday providing a holiday that may keep them off another day. I was in a nice unit before this move and now I'm not happy. I asked the office management for another apartment once my lease is up in early 2024. Sadly I am told "no" and I have no other choice but to stay in this unit if I want to keep the 30% rent discount. Other residents on the discount program never had to move out of their existing units, they were given the discount. It was a hard move for me and I know how they treated me was not right and fully deceitful. I have been on the waiting list for a two bedroom 30% apartment. There was two that came available but they felt I should be given that small smelly one bedroom whereas there are noisy air conditioning units outside the bathroom wall and a horrific buzzing in the bedroom closet that they can't seem to find and fix. I'm on a limited income just as the other residents, some they treat better than others. If you are looking to place your family members at this complex, make sure every offer and promises you...