Burger King — Restaurant in Lebanon

I usually NEVER post bad reviews but I felt like this needed to be posted. I come to this location often. I order the exact same thing every single time and have never had an issue. I want to start by saying the older lady who took my money at the first window was amazing! She gave my children crowns and told me to have a blessed day. She was extremely pleasant and brightened my evening. The younger girl with the pink tips on her hair who was working the second window was EXTREMELY rude. I have worked in the restaurant industry for over 15 years. I give a lot of grace because I've done the job. I wasn't looking when she was trying to hand drinks off to me. She yelled ma'am and I said sorry. She then immediately told me to park in a spot and walked away. I politely said excuse me to try to tell her what else I needed for my order. She ignored me. I sat and waited. When she finally wanted to acknowledge me she was extremely rude. Burger king should train their employees on how to work the drive thru under pressure or put them in the back if they have a...

I placed a mobile order for pickup but when I got to the restaurant the lobby was closed. Pulled into the drive-thru line, I was the third car. Sat there for 10 minutes and the car at the order box hadn't even ordered. The second car in line pulled out and I moved forward. It took about another 5 minutes before they took the first cars order. When I pulled up to immediately said please wait. Where is there another 10 minutes and they came back on I asked him to make the drinks without ice and they asked me to pull up to the first window. Once I was handed the receipt I was asked to wait there. About 5 minutes later they waved me to come to the second window. When they handed me the drinks, they had ice in them I told him that I asked for no ice speaker I was told that they could do that. They took the drinks back and had me pull over to waiting spot. I had to wait there another 5 to 10 minutes before the food came out to my car. Something quick ended up taking me almost 45...

I came in for 3 ten piece nuggets and a whopper Jr meal for two and got to the window asked for 3 honey mustard and 1 ranch and 1 zesty sauce, was told ok and asked to pull forward because my nuggets were cooking fresh. So after waiting ten minutes for my nuggets they brought out the bag informed me they could only give me three honey mustard unless I paid extra which was fine, looked in the bag and only received two ten piece nuggets and two fries. So had to go in and wait at the counter. The man at the counter was very rude and I waited almost 5 minutes inside after finally getting the rest of my order came back outside to find that they had left the sauces completely out of the bag so had to go back in a 3rd time to only be allowed to have 2 honey mustard. When I finally got to eat the food was all cold. So I called to tell the manager and was hung up on twice. This is by far the worst experience I have had here and every time I go its...