Domino's Pizza — Restaurant in Lebanon

Arriving at Dominos at 11:15pm Sunday night after walking the mile to get there and after looking online for their hours, which stated midnight. Needless to say iam one very unhappy customer, no sign on the door other than the one with the hours listed saying midnight ad well. This is the second time in a week that i went to this store and that time as i make my order (small order) there was 3 employees inside while waiting , the one employee which was the delivery driver took a delivery and left, the other 2 walk past me and exit the store which surprised me but i was thinking the guy was maybe walking the young girl to her car for safety precautions, not at all they left as well, at that time an employee that i had not seen came from back and said wow go to the restroom and everyone leaves i was shocked at what i had just saw not to mention noticing as she walked over to get my food that was alreadyeone and had been sitting there. I work in the food service industry and i have never worked at a place where that was acceptable. I will not go back, i will not...

I online ordered a pizza for my daughter in Lebanon at 8:20 pm at 8:59 pm tracker said delivery driver left to deliver pizza. At 9:45pm my daughter informed me no pizza delivered yet. I told her to contact the store which she did and figured out her pizza had been delivered to wrong address. Even though in special instructions I asked for them to call and inform when left for delivery or when there to deliver Which didn't happen. So pizza had to be made again and redelivered. At 10:30pm finally pizza delivered. I called and spoke with the manager on duty explained what had happened and asked how he could service recover me to ensure I may want to order from his store again or recommend this particular Dominoes. An Apology, a coupon, a discount on the order ANYTHING!! Instead he went to telling me there was only a phone number in special instructions. Poorest customer service you can get! I to work in customer service this store should be ashamed of their management style. Not only will I never order from here again I will never...

Absolutely awful customer service. I've had two issues here recently and I swear I will never choose here before anywhere else again. One, I was with a friend and we were hanging out. We ordered pizza to be delivered, but it never arrived. We checked on the app and it said that it had been delivered, but we never got it. I called the store and they said they must have delivered it to the wrong address. So I go up there to get the replacement pizza, and it hadn't been made when they told me it would be about 10 minutes. When I actually got it, 30 minutes after I called, it was not cooked thoroughly and the dough was raw. Now more recently, my cousin had a birthday party and my family ordered six pizzas to be done at 5:45. I arrive with my older cousin and the order isn't even started!! It is currently 6:17 and we still have not gotten our pizzas that we ordered way in advance. This place is absolutely atrocious at time management and making promises that they are...