Tractor Supply in Lebanon MO lacks basic customer service skills. Gone are the greets at the door asking if they could help the customer find anything. They lack the awareness to know that a customer is struggling to find a product. They feel interrupted from their private employee conversations when asked where a product may be. They rudely walk away expecting the customer to follow them and snatch it off the shelf to very firmly, not quite slam, the product in the customer’s hands. Without another word, they walk away from the very polite and gracious customer. With products that are consistently overpriced compared to other similar businesses in the community, I would hope that they would make up for that with their customer service. Sadly that is...
Read moreI bought a Carry-On utility trailer here. Drove from Rolla and had an impeccable experience. Brian W. helped me and was outstanding. Very friendly, kind, and helpful. Brian went out of his way to be sure I was all set and was a pleasure to deal with. The store was clean, organized, and everyone was polite and friendly. I have been to many TSC stores in multiple states and this shop was first...
Read moreTractor Supply is always fun, especially during chick days. There are cheaper places to buy feed, but I like the selection and the fact you can wander through the feed aisle reading ingredients/information before deciding, which you can't do at many other feed stores (usually you tell the clerk what you want and their loading staff goes to the warehouse and brings it...
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