Ixtapa Mexican Restaurant — Restaurant in Lebanon

If you are visiting the little town of Lebanon, Oregon and have the taste buds for spicy foods and great customer service, Ixtapa Mexican Restaurant would be a great place to stop by and eat. Food- The food at Ixtapa is outstanding, even if you don't like Mexican food there is also a part of the menu that is American food. The food comes on time and hot! Their menu is very well priced for how much food you get and you leave very full and satisfied. Atmosphere- The atmosphere at Ixtapa is relaxing and not uptight. There wall decorations are beautiful, and the chairs in the restaurant are even decorated and painted in the back as well. There is Mexican music in the background but low enough so you can hear each other talk. Service- Not only dos the place look great and the food is to die for, but the customer service is wonderful! The whole Ixtapa staff is outgoing and easy to talk to. They are characters and make you feel comfortable in the restaurant. They check up on how you are doing and how your food is quite often with your visit there. Price- As I said previously, the price is good for how much food you get, and for me I am always taking home leftovers when I go to Ixtapa. I would recommend going here if you never have, it is a good experience and the people...

If you get an order to go, look at your food before you leave the restaurant !. Food quality has really gone down over the last year or two. Used to be great food, but went there today and were disappointed again. Salsa wasn't even slightly spicy and I asked for hot. Chile colorado burrito was like a tomato sauce instead of dark chili sauce. instead of rice and beans, I asked for rice only (In the past I would get double the rice in place of the beans). This time I got neither rice nor beans, just a small burrito !!

Also, when you order a meal to go they usually give you a small bag of chips and a few containers of salsa which is great. BUT: when you order a meal AND a SEPARATE order of large chips and salsa, they DO NOT include the regular bag and salsa containers you should get. IF i go back, i guess ill have to order my meal to go, wait to get it, pay, then order the large chips and salsa completely separately. Note to owner: I am more than willing to pay higher prices if the food is good, but you will continue to lose customers by cutting the quality...

Called in at 8:55 and placed an order (they close at 9:30). Was told it will be ten minutes. Arrived at location 10 mins later only to be told rudely by the host that I called the wrong Ixtapa restaurant. Since it was still 20 minutes until close, I asked if I could still put in an order. The host looked mad that I would ask so late but agreed. Then he told me he would not be able to add shrimp to a taco salad like the Ixtapa location I mistakenly called, because the kitchen was closed. Why would the kitchen be closed 20 minutes before the restaurant closing time? Makes no sense. How hard is it to put a smile on your face and top a freaking taco salad with some shrimp? We used to be regulars here, we decided to leave before allowing him to finish our order. Never going here again. I guess Dos Arbilitos will have to be my new go-to for Mexican going...