Turners Kitchen + Bar — Restaurant in Leesburg

Yesterday evening was my second experience at Turner's. Three weeks prior my wife and I went and had their fried oyster app. which was decent although the oysters were either the smallest I've ever seen or had been cut in half. We also had their shrimp burger which we found bland and mushy, resembling an undercooked crab cake and another entree that I don't recall but it was alright. The things that stood out from our first visit were the squash soup and their smoked old fashioned. Both were very good, but easy to execute. Yesterday we started with the same appetizer, the fried oysters. They were just as we remembered, not bad. Then we both ordered the same entree which was a special they offered for 'wild game Wednesday ', a whole deboned quail on a bed of barley and oyster mushrooms surrounded by alligator loin. The quail was poorly deboned, mine had fragments of bone throughout which wasn't a huge deal with myself being a quail hunter. My wife's quail may have been equally fragmented but she was afraid to eat it in the bloody raw state that it was in. It's breast meat was pink throughout, and the birds leg and wing joints were oozing blood. We notified the server and he said he would have it 'put back on the grill'. I said, "Dude, its poultry and it's bleeding all over her plate". He asked if he could take the plate to the chef, we said please do. Several minutes later he returned empty handed and said the chef told him that it was just fluid from the birds joint, and was fully cooked. But he would gladly give us a complimentary dessert and myself another draft beer on the house. My wife and I just shook our heads, smiled and asked for the check. So, my wife went home hungry. I was also disappointed to find that the alligator 'loin' that surrounded the quail was battered and fried. Fried gator is bar food at best, and theirs was far from the best. Mine was very chewy. Most of it was inedible, and like I said about the quail, I hunt alligator too. I even process my own. All of the wild game I harvest I also process and I know how involved processing an alligator is. It needs to be tenderized, even the loin. Theirs obviously was not. So, I paid the bill and included 20% gratuity because I felt it wasn't the server's fault and he had done a good job. But we won't be back, nor will we recommend it to others. I assume the chef has some stake in the business, and he or she probably assumes we were just trying to get something for nothing. But that's not us. My wife and I both enjoy a rare steak, but know not to eat a rare bird and we're glad to pay for a good meal on the rare occasion we don't cook for ourselves. By the way Turner's, my homemade fried oysters, my squash soup, my alligator, my quail AND my smoked old fashions are all better than your's and I didn't even go to...

It was difficult rating this experience a 3-star. My friends and I visited this beautiful restaurant on 2/20/2021. We initially were excited to visit and taste the food. I made reservations ahead of time and looked forward to our visit. The ambience was spectacular, food tasted great, and waitress (Crissy) excelled. The only unfortunate reason I could not rate this experience a 5 -star is due to the hostess Tambra. She was terrible at her customer service. My friend arrived first and stated the party she arrived for and stated my first name, she nastily told her we don't have that name on our reservation list, then rattled off the name she had on the list vs. explaining the reservation shod be under the last name. My friend decided to sit outside and wait because of the experience she had with Tambra. I arrived on-time, walked in and introduced myself. I was not greeted or really acknowledged, Tambra went on to ask me "reservation name" so once again I told her my name, she stated we don't have a that name on our reservation list, so I went on to explain the gentleman I spoke with reserved it under my last name, she cut me off and stated she for my name. I went on to express, I was waiting on the rest of my party, before she cut in again and stated one person from my party came in and went to the restroom, so she suggested I wait outside until the rest of my party arrived, which I perceived as rude. I received a call from the last person in our party, they were late because they are a business owner, so the rest of us that had arrived decided to go back into the restaurant. We asked to be seated and the last person in the party would join us shortly and we would order for them. She stated we could be seated until the entire party arrived. I asked to speak with a manager, so Tambra went on to state they chef won't allow us to be seated without the entire party, so I insisted she ask. She went to the back and returned, without stating the outcome or apologizing, due seated us nearly knocking over a fellow team member serving another customer. The server Crissy greeted us and was attentive to our needs. The hostess Tambra went on to continuously glare at our table and consistently walk by looking at our table. She then made an audible comment stating, "they need to hurry up and order." Crissy's great service 🤗 truly turned our experience at Turner's around, which shoulder have been the experience exuded from the beginning. We did fill out a comment card supplied, but have not heard any feedback from...

ADA Requirements: Service Animals When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.

Allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals. When a person who is allergic to dog dander and a person who uses a service animal must spend time in the same room or facility, for example, in a school classroom or at a homeless shelter, they both should be accommodated by assigning them, if possible, to different locations within the room or different rooms in the facility. A person with a disability cannot be asked to remove his service animal from the premises unless: (1) the dog is out of control and the handler does not take effective action to control it or (2) the dog is not housebroken. When there is a legitimate reason to ask that a service animal be removed, staff must offer the person with the disability the opportunity to obtain goods or services without the animal’s presence. Establishments that sell or prepare food must generally allow service animals in public areas even if state or local health codes prohibit animals on the premises. People with disabilities who use service animals cannot be isolated from other patrons, treated less favorably than other patrons, or charged fees that are not charged to other patrons without animals. In addition, if a business requires a deposit or fee to be paid by patrons with pets, it must waive the charge for service animals. If a business such as a hotel normally charges guests for damage that they cause, a customer with a disability may also be charged for damage caused by himself or his service animal. Staff are not required to provide care for or supervision of a...