Starbucks — Restaurant in Lewisville

Gaby at the front, gave me a hard time and I’m handicapped not to mention I drove over 90 miles. I said I wanted a case of cookies to give to my daughter for Christmas, and that the manager always orders them for me. Gaby said she could not go to the freezer to get the cookies. I said call your manger, Gaby said he will not answer because it was to early in the morning close to 9am as the time. I told her if I purchase all your cookies up front and then order one more what would you do to accommodate me. Gaby said I would have to wait for the other employee to show up. There was no one in line or coming up to the Starbucks counter. Gaby was just standing there not looking at me, she was not doing anything but just standing there. I’m sending this to Starbucks corporate and I would not use this store ever again, I always purchase a case of cookies for my daughter to give to her at Christmas time. This store just...

There was actually a body in the area today however the girl there acted like we were going to steal something and covered it as trying to push the glasses on us. When we did order a drink we were told they were out of most of what we asked for and that she didn’t even have everything to make a hot chocolate so she substituted ingredients. We didn’t try them until we left or I would have asked for a refund. They tasted like they were made with curdled milk. In addition to dealing with girls nasty argumentative attitude the order was un-drinkable. They are better off leaving the area empty. I believe this is an independent store but they are giving all the Starbucks a...

TRASHHHHHH service!! Gaby at the front is horrible! Tried to lie on me & act like I ordered some coffee drink I get the same white hot chocolate drink for my daughter everytime! Barely 17 years old & trying to eye roll me and get loud with me & your the one that messed up my order that I over paid originally but didn’t make a deal about that , I just wanted my correct drink!! Put her back through training because if I could give a negative rating I would! HORRIBLE!!! Then lets not talk about how today is January 22, 2024 & your up there selling desserts that literally expire tomorrow, so thats less than...