Baskin-Robbins — Restaurant in Leyden Township

If you go to the Dunkin' Donuts/Baskin Robbins at Harlem & Grand late on a Saturday night, do not expect any donuts, muffins, bagels, or croissants that are fresh. Nor should you expect to find much of a selection. Your best bet would be to stick with ice cream or a beverage. The sandwiches could be good if they were served freshly cooked, but they're ruined by being way overheated in a microwave until they're burn-your-mouth hot, and the bread becomes hard and/or chewy.

There is never more than one employee there late on a Saturday night, even though there can frequently be a line. We've waited as much as 15-20 minutes when it's busy. While the young man who typically waits on me is always friendly and helpful and quick, there's only so much one person can do.

The place is not very clean, with sticky tables, a filthy floor, and bathrooms you should probably avoid. Their sanitation standards are not high, and I've never seen an employee there wash his or her hands.

The place is regularly frequented by indigents and people who are highly intoxicated or stoned. They are sometimes disruptive, loud, or just plain filthy and foul-smelling. Some come in there sick (one time I had the pleasure of witnessing a drunk man vomit in the doorway), and some are injured (there was once a patron sitting at a table with a bloody head injury), but they are rarely asked to leave.

There are better options than this, and I would have given this place zero stars, but the guy who waits on us deserves credit for good service. The owner of this location should really be...

Service here is horrible. Waited seven minutes for two drinks and went up to see what was taking long (because there was no one really there) just for the lady who took my order to ask me what drinks and flavors I got again. While waiting ten more minutes for my drinks to be made, I seen about three cars in the drive thru and all the employees (besides the lady and man making my drinks) were in the...

When we first drove by on our way to the hotel, we were a little intimidated by the long line out the door and down the sidewalk. But we read all the great reviews and figured it would be worth the wait. We were SO RIGHT! The ice cream flavors were diverse and delicious! Can’t wait to go back the next time we visit...