Donut Delight Liberty — Restaurant in Liberty

I have been a loyal customer of Donut Delight since childhood, even back at your old location. I have always enjoyed my visits and never had a bad experience until today. My husband and I came in happy, joking, and ready to pick up our order. While deciding if we wanted anything else, the employee assisting us repeatedly waved us along and kept asking, “Is that all you want?” As she kept the waving motion going despite there being no line behind us. It felt as though we were being rushed out for no reason. When I noticed her behavior, I acknowledged it by playfully mirroring her gesture, but she responded by rolling her eyes. I calmly stated that we hadn’t done anything to deserve such treatment and that she didn’t need to be rude. Instead of addressing the concern, she walked away, making noises in frustration. I brought this issue to the owner’s attention, but unfortunately, nothing was addressed. The employee even smirked and mockingly repeated “huh huh huh” while I was explaining the situation. It was disappointing to feel dismissed, especially after years of supporting your business. Customer service is key, and experiences like this can drive away loyal patrons. With prices now at $30 for a dozen kolaches, people expect not only quality food but also respectful service. I sincerely hope you reconsider the way customers are treated and ensure that kindness remains a priority at...

I have been a regular customer since they opened and I support all local businesses as much as I can. 2 weeks ago I had a very bad experience, it is a routine for me to buy breakfast for my employees every weekend from here. This time i bought for my family and my business. I needed 2 separate bags since they were going to different places. What a surprise the owners wife refused to give me a second plastic bag because "they're too expensive". Me as a business owner would never tell a customer NO and proceed to tell them it's too expensive. I understand these costs and would not have minded to pay for it. A bag should be included with the product, the bag and price isn't a concern it's her bad attitude and refusal. Such a different attitude from her husband who is always great. From now we (my family and my employees) will be giving our business to someone else with better attitude and better...

I’m rating 4 stars because I genuinely love this place and their breakfast. The workers are always nice. Their croissants, tacos, and kolaches are so good, and always fresh. Their donuts are also good! The only thing is that I wish they made their maple donuts without glaze underneath. Maple donuts are my favorite and this is the only donut shop that I’ve been to where I’ve seen them made like this. Every time I order a maple donut, I get a pre-glazed donut with some maple frosting added on top. Which is fine if that’s how they always make them. It’s personally too overwhelmingly sweet for me, so I never end up eating it. I don’t get donuts often, so I always forget that they do this here. But if you order a maple donut, be aware that it may come with...