Canton House — Restaurant in Ligonier

I had a very particularly terrible experience here for the first visit. I was on lunch break so I didn't have a whole lot of time. I arrived and there were no other vehicles in the parking lot. The first thing I noticed was a note on the door that read "NOT open for DINE-IN, CARRY OUT ONLY after 8pm". Well there were no cars so I was suspicious if this was still accurate. I stopped in july 12, 2022 at exactly 2:13pm according to my phone camera. Again, there were other vehicles in sight. I stepped foot in the door and found the staff (presumably a family) eating together. A woman, man and a couple of teenagers/kids. They looked frustrated that I walked in and they all stood up as soon as I entered except for the man. The woman asked how she can help me, and I asked "Are you accepting dine-in?" And the lady pointed toward the entry door and asked "didn't you read the sign?" By that point I was rather appalled and in shock at how rude they were being. Zero smiles. Yes the sign said that but with covid ruining civilization as we know it, I was trying to be polite to make sure I could in fact dine-in. I figured I was there already so I may as well give the food a shot, so I took a breath and she let me sit wherever. I sat down and she asked what kind of drink I wanted. I asked if they carried Pepsi or Coke products. She replied "Pepsi". I said "alright". She either misunderstood me, or wasn't paying attention, because 30 seconds later she came out with a large cup of Pepsi over ice. (Which was neither what I ordered, nor what I wanted). So I asked her why she brought this to me, to which she replied "you want Pepsi". And I told her no I didn't want it. She had an attitude and was visually angry. I told her, "you know what? I'll find a different place to eat." As I stood up and calmly walked out. I don't recall where I went instead, but I know I'll never choose to eat there again.

I thought a lot about writing this as it's taken me a few weeks to do this review. I asked myself what I would do if this was my family's restaurant. I would tell my family member it's time for a break from a restaurant if you respond like this to a customer. After all, that's what keeps your business running. Seriously, maybe it's time to close the doors for good, to make room for a better business and possibly better food, though I'll never know the latter.

I've driven by this restaurant around the same time of day several times and I have yet to see ANY cars there. I think the locals know how rude they are and Canton House probably only gets a passersby here and there.

I hope you found my review helpful and consider it before visiting this...

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