Burger King — Restaurant in Lincoln

Upon arriving I had to wait 10 minutes before someone took my to-go order. Finally a cashier from the drive-thru seen me waiting. She took my order but had to make change from her register at the drive-thru area. Minutes later I heard the cook mention my 2 combo meals as he sent them towards the front desk. At this time they only needed to place my 2 fries into the bag. I then took my drinks to my car & was going to return inside the store & get my order, this giving them time to prepare my fries. Upon going back inside I found out that they gave my order, which was there a minute ago, had apparently been given to a drive-thru customer. At this time no one was near the register so I waited approx 4-5 minutes until I seen a cook look up. As he looked I signaled to him & he came to the front & I told him what had happened. The cook then prepared my order a 2nd time because no one else could be seen. I appreciate the cooks helping me when no one else seemed to care about doing their job. However I was shorted 1 order of fries from the 2 combo meals...

These people are trash. I asked for all of my food cooked fresh and they refused to cook my food fresh. When I asked for a REFUND. The workers on duty started laughing saying they don't know how to process a credit card refund . I made it clear I was not leaving until all my money was refunded and they continued to laugh. When I said I was calling the police the older lady jumped on the phone and called someone who told her to refund me in cash! I hate going to places like this where people think you want to spend 32.00 dollars for old cold food. NOT ME. I made sure to leave with my refund and this is my 2nd review of this place. Get better workers!!!! the current ones think a customer asking for fresh cooked food is a joke!!! By the way laugh at yourself when you look in the mirror. That's for precious and her momma! Both working at Burger King poorly educated and got the audacity to laugh. Girrrrll look at your momma retirement plans!...

We came here as we were staying at the hotel next door. When we walked in on Saturday morning, they were very under staffed. We tried to leave and go to McDonald’s, but we didn’t have a car (truck drivers) and the lobby is under construction. By the time we walked to McDonald’s and back, the same people were standing in line as when we originally walked in and waited 10 minutes. Customers were saying they waited 20 minutes for food. We sat down and waited for them to get caught up, which they did once another worker arrived. Our food was out relatively fast, but they were out of tater tots and stuff to make frappes. So, they gave my husband a supposed to be large iced coffee , but he got a regular. His burrito was basically an oversized taco. While we were waiting for our food, someone from drive thru came inside because his order was wrong. Then, when they gave him his replacement order, it was...