Freddy's Frozen Custard & Steakburgers — Restaurant in Lincoln

I hate this place completely, the chicken sandwiches are good, the shakes are great, (I think large straws should be banned, shakes are meant to be much more difficult to drink!). Made to order food means you will wait a bit, and get fresh food. Pepsi products and more unique pepsi choices, along with a fantastic staff and lovely indoor decor make this place hard to pick burger King ornwendys next door much more difficult to eat at. I literally watched an employee fill a fry box to the maximum and then proceed to add more fries in as well, tricking people into thinking that the fries had spilled but in all reality they likely just got double the fries, (probably best to eat them fast as they are not as good cold, like most fries, these fries are of the shoestring variety.).

Stay clear of this place if you want to continue to eat uninspired, instant gratification generic sandwiches, fries, and shakes.

I had an issue like 2 monthes ago mentioning via a phone call that I had received a sandwich that didn't contain the toppings I desired, and this evil corporation had a 2 free meal coupon sent to me. The nerve, the absolute nerve .

So sarcasm aside I'm not a fan of the burgers, but the grilled chicken is fantastic, however a bit expensive for sandwich only, but in the price defense, it's not a grilled chicken sandwich that's gonna shrink and take up 1/2 the bun. It covers nearly the whole bun, and made to order means that it's fresh and hasn't been sitting around, resulting in a good experience rather then the sad sandwiches from the rival burger joints less then a block away.

I wanted to hate this place, being an overall negative person I look for flaws in places like this. One was that the straws come in the aforementioned shakes! Which would be a valid point if I didn't literally see the staff use tongs to put the straw in, avoiding contact with potentially dirty hands and making this concern moot.

The parkway bowling alley has great staff and decent enough food too which is close by, but unless your bowling, Freddy's should be your choice. I do hope we continue to get these types of restaurants, as the small things that restaurants such as this keep people coming back for more.

Open another location. Ok not one location, but rather like 5 so it's less busy (ala raising canes).

Would always recommend this place to friends, and eat here often enough to likely justify working part time at this joint.

Keep up the good work guys, this location...

Maybe...no, my new favorite burger joint.

Being a first time Freddy's guest, I opted for something that is tried and true. The original double with fries, and iced tea. Custard on the next visit....

Do not expect your order number to be called seconds after placing it, everything is made fresh to order. And boy is it fresh!

The steak burger patty is smashed and grilled on the hit iron. The texture leaves a light, crispiness on the edges whilst leaving a supple "bite" of seasoned beef to dance on the taste buds. I opted for cheese added to my "wich cuz it's America. Two long slices of pickle adorn the top with onion nestled underneath. Of course a sandwich isn't a sandwich without a bread; the bun was perfectly toasted and didn't interfere with the main event in hand. Originally comes with mustard, but I subbed it for mayo. And ketchup? Leave it for the fries. A great burger needs no ketchup!!

The shoestring fries were tasty. Just the right thickness to add a crunch accompanied with a tender tater center. Seasoned with a blend that reminded me of my childhood (grew up in the north west) and was done just right. You have to eat them quicky though, best when hot. Although allow them some time to cool of course....

The kitchen is open throughout, and all staff have an air of pride about them. From the drive thru, to the order counter, to the pick up window....a well oiled machine churns away at this Freddy's location.

Expect the anterior to be a screenshot of the mid '50s USA. More checkerboard than you can shake a custard spoon at laughs accented with fire engine red chairs, air ducts, stools, and booth cushions. Or dare I say HUSKER RED?! The atmosphere is large and inviting. And pristine. So very clean.

*UPDATE So as I was typing this review, I was given a brownie concrete custard that was made by mistake. And what a happy and delicious mistakes it was....

The words "smooth" and "velvety" do very little justice. Textures and mouthfeel are full bodied and yet soft and airy. The combination of flavors meld together like a party everyone is invited to, except that one dude no one likes. (You know the one)

With that tantalizing update, I changed from 4 stars to 5. A must visit, and this location has definitely set the standard for all Freddy's...or even all restaurant goers.

Well done. I will be back. And I am...

We went through the drive thru and initially ordered a sundae, and a medium concrete. When I checked my app, I saw that I had a free large concrete that I wanted to use. I got to the window and politely asked them to change the concrete to a Large. The girl at the window was nice, but turned around to tell Hank that we wanted it changed to a Large, and they threw their head back and snatched the Medium concrete from the girl. I guess there's no point in coming back if the employees get rubbed the wrong way when you order something. I already felt bad for ordering the wrong size, and now I feel even worse. Thanks for the ice cream, and the guilt trip I guess. I'd give one star for the poor customer service, but the food is good.

Editing to add:

I did go in and speak with Hank directly. They did apologize and ask what they could do to reconcile the situation. While I do appreciate the offer and the apology, it was not professional behavior and should never have happened. Very disappointed with the overall...