Scooter's Coffee — Restaurant in Lincoln

What happened to the good people that used to work here at this location? There should be someone making sure that during peak hours of work that there aren't lines of people driving off because when there's two cars and 20 minutes have gone by they need to get to work by 8:00 a.m. It shouldn't take 20 minutes between two cars every time to get a drink. It used to be like a minute and gone a minute and gone It isn't that difficult! Please during peak hours make sure that you are hurrying up a little bit get some fire under there a little bit? Make sure to help people That's where you're going to get the tips because it's not from being slow This is ridiculous and it's been this way now for the past month. Today I literally had 3 cars in front of me and waited 35 minutes. nobody had a big order either. It used to be you could literally get done in a minute or two and make sure that you were already on your way to work by 8:00 they have to think about people that need to go to work by 7:00 7:30 8:00 a.m. and not just one person work all the other one stands around clueless it's so ridiculous. Use to tip people $3 to $5 every time for crappy service I'm not going there anymore there's literally a place I could drive up and get coffee around the corner order it inside come out and get it done 30 minutes faster. I keep being late to work when I used to not have to be and not because I don't have enough time should be plenty of time. Management needs to come in and take over You're...

Would NOT recommend this location at all. I'm a regular at the pine lake location but stopped by here this morning for the first time. I ordered 2 turkey sausage burritos, got to the window and somehow they were $14? I asked if that was righy and was told "yup". How does a $3 burrito ×2 = $14???? That was the first red flag, then the girl looked again was told me it was $4.16, took my card and charged me that amount. Which is fine but then i was handed 1 burrito? (I realized that was the 1 burrito but i had mentioned I had ordered 2 multiple times) I ordered 2.... I mentioned this to her and she was confused..... anywho she decides to not only get me another burrito but she charged my card again for 2 more burrritos when all i needed was to buy the second burrito. So now I've been charged for 3 burritos but I only ordered 2?

I don't understand, I've never had this much trouble at a scooters.I won't come to this location again. Oh and good luck calling them, they keep the phone...

Realizing today my review and photo were taken down. I will repost the photo of the plastic pieces found in my drink. Keep in mind, this was taken after I had already swallowed several pieces, as well as after my toddler had sucked down her blended smoothie. Living in fear for weeks now every time my child tells me her stomach hurts. My previous review included a generic response asking me to provide more information with a link- the same link I had already visited and had already submitted the requested information. I received an email with apologies and attempting to make it right with a gift card. That was 2 weeks ago, I have not heard from nor received anything. I'm not one to post bad reviews. I have had multiple people encourage me to sue, yet I tried my best to remain calm and allow them to try and make it right. Disappointed in how this situated was brushed aside and deleted. Not what I expected...