KFC — Restaurant in Livermore

Dad loves fried chicken. So, as a post dentist appt treat; I took him to KFC. I liked the option of ordering through their Drive Thru Window, so that's what we did. The wait wasn't long, even though there were 3 cars in front of us. I ordered 2pc Dark Meat Chicken Meal and the 3pc Tenders Meal. Dad liked the chicken and said the mashed potatoes were really good; (they could use a little more gravy though). Mom liked the extra crispy tenders and her cookie. The only MAJOR disappointment were the fries. They were really nasty! They tasted like they were fried in really old oil. They had a distinct flavor of oil that had turned and ruined the entire...

Manager was rude and disrespectful. We did never received our order and when the driver called to tell us that the manager claimed our food was already delivered we could here her yelling at him in the background. The driver put her on the phone and all she could say was she didn't know what to tell us. I get that in the service industry it is easy to make mistakes amd give the food out to the wrong customer but some accountability is necessary. We paid for food we never got and then got yelled at by a manager who probably made a mistake giving it out or accepting it.... terrible experience and my family won't be supporting this...

Friendly cashiers. Fast service. I've only ordered here about 3 times and via drive thru. Last 2x theres something missing. Today it was a cookie missing and by technicality applesauce was missing from the kids meals last time and this time (which maybe I'm missing it but I still can't find where they are listed on the drive-thru menu) however upon going inside to ask, apparently they dont have applesauce or the apple juice pouches sold there that other KFC's do.. and apparently they do not sell apple pies here either. At least there was good customer service regarding not having the applesauce for...