Went today and received a free drink because it’s my birthday. I had previously ordered a drink that I liked the flavor of, but it was just kinda weak for me and wasn’t sure how to ask them to make it more flavorful and keep the same taste since it has several different flavors. Explained to the guy taking my order and he knew exactly what to add because the drink was great! When I got to the window the girl was super friendly and chatty about my birthday and the other girl who brought over the drink said happy birthday as well. Very friendly staff! And they even decorated my cup and wrote a nice message on it. Great customer service all the way...
Read moreThe Dutch Bros on S Cherokee Lane is hands-down the best way to start my day on the way to work. The crew always greets me with a smile and genuine energy that lifts my mood. They always ask how I’m doing and how work is going—it feels like chatting with friends, not just ordering coffee. They know me by name and often suggest new drinks they think I’ll like, and they’re always spot-on! Every visit is personal, positive, and the perfect way to kick off my morning. Huge thanks to the team for making...
Read moreI've been frequenting this dutch bros for a while now and I came by today to order my usual. The drink came out wrong so I came back around to ask for it to be remade and the blonde girl at the window tried to convince me that it was the correct drink(mind you I get the same thing EVERY time). She had an attitude and made it seem like such an inconvenience to her. On top of that she forgot the straws, both times around. Super unpleasant and...
Read more