Our first two visits to this restaurant were good, although over all three visits I have noticed the cleanliness declining. Our third visit was not so great. We along with several other groups were asked to wait to be seated as we looked at a sea of empty tables. We had to stand for almost 15 minutes as I watched groups of people leaving due to the strange wait. My mother and our children recieved their food but my wife and I did not get our food until everyone one else was finished eating... our children are 5 and 6 years old. Trying to eat in a hurry while also monitoring our youngsters who now had little to distract them was not enjoyable. The staff was moderatly apologetic. All forgiven except that I noticed so many things related to cleanliness that will likely result in us not visiting again starting with the front glass doors. Having owned and run a restaurant for 5 years I can tell when cleaning is not a priority. It starts with the front glass doors (if you have glass doors). In addition, I could smell the water the staff used to mop with the night before which is a huge indicator to me. My wife and I have spoken with a young man who we believed was the owner on our previous visits, however he was not present on our last visit. Lastly, I will say that all things considered the quality of the food was good. I always eat sashimi and have not gotten sick here. It is for that reason I give 3 and not 2 stars. Good...
Read moreI am very upset about the service and food we received. I brought my family and our friends and there kids to come here to eat and spending the afternoon at the pumpkin patch. My wife and I are regulars here and have never once had an issue. Tonight on the other hand was completely unacceptable. My wife had to ask for a towel or napkins after the server saw one of our kids spill water on the floor and did nothing. We waited well over 1 1/2 hours for our food and there was only 3 tables in total being served. We ordered 4 bento boxes and the food was cold to the touch as well as rolls and nigiri and the manager or owner didn't even want to fix it. The teriyaki sauce was gelatinized which was obviously shows it's cold as well and my buddy had to find the servers and ask for drink refills. With customers who are going to spend well over $200 dollars on a bill and be treated like that and provide that kind of service then no thank you. We just ended up walking out and went somewhere else. I would definitely not recommend this place anymore to any of my friends and family and I told the people outside not to go here as well and gave them another place to go and they left. If this is how ownership treats there customers then this place is doomed. I'll take my money...
Read moreThe atmosphere is quite nice giving off a smooth jazzy type feel, dark room, smoothe relaxing music and a deep exotic color scheme. That was pleasant untill i noticed there were no fish in the fishtank, dark and algae growing, no refreshing frost across the glass of the sushi bar and nobody else was present in the dining hall besides me and my fiance.. the server was extremely sweet, not overbearing and with a welcoming voice. Took our order of the super dragon roll, baked muscles and Louisiana roll. She brought us our drinks, pink lemonade in foam cups with straws. Along with our forks and chopsticks and miso soup. The miso soup was tasty but lacking in tofu or even seaweed. The super dragon was actually spicy to my surprise but not quite as cold as what you would expect from a roll that cost $19. The Louisiana didnt fare much better either.. for $14 i wouldve rather bought a California roll and asked for sauce on top.. =\ The muscles were delectable! My fiance was looking over the bill and had laughed quietly about how the lemonaids were $50 cents more than the soups.. But all in all, it was a pleasant alone time with chill music with...
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