Roxanne's — Restaurant in Long Beach

Food menu was varied enough. I came here because it is not everyday you see papusa used as buns. My papusa chicken sandwich was overly salty. The taquitos were forgettable.

This place bills itself as a cocktail bar, but that's a stretch. Fancy drink names does not a cocktail bar make. Bartenders didn't seem too knowledgeable on much of anything. And while it makes sense to have your own spirits in your well if you also run a distillery, there seemed little to no effort by the bartenders, the online menu, or the space in general to bring that fact to the forefront. Save for a display of bottles behind the bar that were too far to read, the house spirits had no presence. Maybe use that TV that you only have a portion of your food menu displayed in on to promote your proprietary liquor instead.

Their outdoor space is larger than their indoor space, and there indoor space isn't really setup to handle a crowd outside of ideal weather conditions. It is also dark indoors as if they also want to be a club? But you have college football on TVs above the bar? I was there on a Saturday night, there seemed to be a DJ as well, but the people there didn't come to dance.

Anybody looking simply to drink and hangout as if at a dive bar will be fine and can ignore this, but all you more discerning folks take heed. This place...

The place looks chill, Went there for that Whiskey wonderland event and paid 80.00 for the Vip ticket only to Find the Vip Room was over hyped, Advertised like the had a full Pappy Van Winkle Line up and other high end Bottles Like GTS, but only had VW12 and EHT Small Batch and RYE, with a Weller 12. Also Old fitz 10 which was half gone already, along with a Parkers Heritage Rye 10 year half gone. 🤣 The worst part wasn't the bottles but the fact that the guy pouring them was shaking and couldn't pour half a taster cup which was about .25 oz to begin with. Half he spilled on his fingers and the other times when he handed it over to you more spilled from his Shaky hands. I offered to hold the taster cup so he could pour a full taster and he refused. Then every bottle he opened he poured himself a taster and was drinking more bourbon than he was giving out. 😂. They really need someone with a steady hand for that Job. Honestly overall it was fun but VIP was not worth it. They had Smash Burgers which were decent for 14.00 but no fries or sides of any kind 🤦‍♂️. The Vendors in the Parking lot had better knowledge than anyone in VIP and could pour me a full taster thank goodness. Jack Daniels had some good pours and Buffalo trace had Stagg Jr, also Widow Jane and Starward Were cool. Great service...

I came in to watch the Love Island reunion and unfortunately had a disappointing experience. I work in the industry, so I understand how service can vary, but this fell short of even basic hospitality.

There’s no table-side service, which I was fine with, but when my food was brought to the bartender, I asked a staff member for sharing plates, utensils, and napkins. She told me to go to the end of the bar and get it myself. The bartender caught on to the lack of hospitality and offered to get them for me, which I appreciated.

Throughout my visit no one ever checked in, and when it came time to pay, the bartender handed me the payment screen without showing me an itemized bill. When I asked for it, he told me twice he couldn’t provide one and only after pressing further did I finally get it. I was surprised to find an automatic 18% gratuity added to my bar tab—there were no signs posted about this, and it’s typically reserved for larger parties, not individual guests. Considering the service I received, this felt especially inappropriate.

Overall, I will not be returning and can’t...