Adagio Ristorante — Restaurant in Los Angeles

About 20 years ago, my mom moved from New York to Woodland Hills to be with me, my wife and her 2 grandchildren. We always loved New York Italian restaurants and shortly after moving here my mom found a restaurant that reminded her of an intimate New York Italian restaurant in Woodland Hills called Adagio's on Ventura Blvd. It became our go-to place for all special occasions. I figured that we spent at least $8,000 over the 20 years that we have all been going there. My mom passed away in January. My brother and sister-in-law came into town from New York for the first time since my mom passed, and we thought that it would be nice to honor her by having a dinner at Adagio's. I made a phone reservation with the owner, told him that we'd be seven adults plus my 6-month-old granddaughter, so we'd need a highchair. He said not a problem and that we were all set. Once we arrived, we found that the ONE highchair they had was broken. (What restaurant has only one highchair?) The waiter seemed befuddled as to how to rectify the situation, so we asked if we could move to a booth to try to fit the baby’s car seat into it, as there was no room for her at our round table. The owner began moving tables to get us to fit around a booth. Unfortunately, the car seat didn't fit in the booth, so we called other restaurants to see if we could eat elsewhere, but there was no availability. The owner then stopped helping us, as if he didn't care if we stayed or left. My wife and my sister-in-law then went outside to find another restaurant where we could borrow a highchair. Chad, the manager at The Local Peasant down the street, graciously lent us one, and even carried it back to Adagio’s. We then asked the owner to be seated back at our original, still-unoccupied round table, which would have been more comfortable for us, but he refused, then seated another party there instead. After 45 minutes of this, and with no other place to eat, we chose to stay and not allow the bad start to ruin our dinner. We ordered our food and ate. When the baby needed to be changed, my daughter discovered that there were no changing tables in the bathroom (which is required by law), so she had to interrupt her dinner to change the baby in the car! At one point, the owner, maskless, bent down, came within five inches of my granddaughter's face, and encouraged her to touch his head. My daughter was extremely upset and uncomfortable at his inappropriate and presumptuous behavior, but she was boxed into her seat and couldn't move away. At the end of this very unpleasant dining experience, we paid our $244 bill, then asked to speak with the owner. We calmly and respectfully told him that we were not happy about his lack of consideration regarding the highchair and table situation. He immediately snapped at us, repeating loudly and belligerently that the broken highchair was not his fault, and that he would not take responsibility for the problem that he caused. He then went on a rant, saying he doesn't need our business, and that he only keeps his restaurant opened so he has something to do so he’s not bored. My wife tried to say that she understood that the restaurant was busy, and he then yelled that yes, the restaurant was full; when I pointed out that he was in violation of Covid protocols, he yelled that we should call the health department—which we will do based on his suggestion. His behavior was so nasty and hostile that it bordered on psychotic; it was absolutely unconscionable. There was a room full of diners, yet he screamed at us—long-term customers who had just paid him over $240! We have never been treated so poorly and so disrespectfully by an owner who took no responsibility for a situation that he caused. It was shocking and upsetting, especially that we were there to commemorate the memory of my mother. We will NEVER eat at this restaurant again, solely because of the nasty, rude,...

I went here once years ago just because it has been there forever and it was close by my house. I wasn't expecting much but I was surprised to find the food was very good at the time they did a tableside Ceasars salad that was the best Ceasar salad I've ever had. They don't do it tableside anymore but it still tastes just as good. I've been coming in more frequently and trying to taste something different every time and so far everything ive tried is great, in particular the calamari is so good, I know this is not the thing to highlight perhaps but when you find a good calamari, you need to point it out. It's light and crispy not greasy not clumpy it's just perfect and it's served with a light tomato sauce, again it's just perfect!! Their Ossobuco with risotto is sublime the seafood is always great the feel scallopini with the fontana cheese and one with lemon and caper I think there may be another one but haven't gotten there yet but all great. Their pastas are all very good deserts are all tasty, they have a fiull bar and a decent wine list . It's all around a great restaurant. If I were to pick on them the only thing I could say is the interior is a little dated, but with that said I wouldn't want it any other way. Adaghio is a local small old school Italian restaurant it's not Felix or Mozza or Bestia it's Adagio. If you are from back east this is a local little Italy place that you can be comfortable in and have an excellent meal served by a great front end staff, and cooked by a great kitchen staff. I've been a chef for 35 years I would be proud to have this restaurant as one of mine it's truly a great...

Friends took us yesterday. It's a nice place, a beautiful restaurant, and wonderful service. Sadly, that's where the nice part ends. My Rigatoni Carbonara did not have a hint of an egg or crisp bacon. The rigatoni was overcooked. My wife's Ravioli were cold - our friend's plates were so hot as if they were reheated in a microwave.

It's a shame, really, as we drove 45 mins to dine here based on a recommendation. Our friends go here often, so we ate our food as we did not want to spoil the evening.

Would I go again? Most likely not. If my friends said let's go there again, I would most likely beg to eat elsewhere. So so sorry, as I wanted to love the place as much as others did. That's, by the way, the saddest part for me: I feel bad. I was there and did not complain; we generously tipped and left as if we were happy campers. Is it fair to go public with this? Why not say something there and let them fix it? As I said, my friends seemed happy, go often - and I would have instead sent them a message before going public. Sadly, they do not offer written contacts - not on the website nor on Facebook :-(

By the way: the...