Bon Bon Tea House — Restaurant in Los Angeles

THANKS TO ALIA - BON BON TEA HOUSE MANAGER in Reseda. On June 30, 2019 I visited Bon Bon Tea House I always ordered red bean smoothies with boba and honey green tea for years. After spending the time up there we then left. Not until after more than couple of hours I realized that I do not have my cell phone. My friend called Bon Bon tea house but someone answered and said no cell phone was reported to be found up in the store. I then decided to find my phone and location from computer. Apparently the locatian is identified as Bon Bon Tea House. So I decided to drive back and went directly for the Manager of Bon Bon Tea House in Reseda to inquire. ALIA was the manager who came out. After I explained the lost of my phone. Without hesitation she went to the drawer and I noticed my phone was there. After short question and verification ALIA gave my phone back to me. I honestly appaled by the quick action and determined face that ALIA took. I thought my phone would have been lost. Thanks to the person who gave back the pbone to the store and THANKS TO ALIA for the integrity and trustworthiness that she displayed. I am a lot order than most of the young people and college people who are the main customer of this boba place. But definitely I will go back many more times to this store for my red bean slush with boba and honey green tea. Thanks...

So, if you go here, you've gotta like Boba. What is boba? Well, if you're asking that question you've come to the right review. Actually, wait, this may be the wrong review, because all I know about Boba I learned yesterday from drinking a Snowy Milk, Chocolate flavor.

First of all, you should know that the drink I ordered came in a sealed plastic cup. Literally sealed! They must have a machine in the back that does that. It was pretty cool.

Secondly, the Chocolate Snowy milk was like an icy cold chocolate milk, which was good, with surprising pops of this chewy round material that is small enough to come up the very thick straw. That's the boba. It's got a pretty chewy texture, kind of like a mixture between a gummy bear's texture and like...a papaya or some other melon. So yeah, basically a melony, gummy bear textured thing. As far as flavor goes, the boba didn't seem to have much of it's own flavor, so the overall experience was basically the chocolate milk experience. Overall I liked it. I was surprised by the boba, but pleasantly so.

Elsewise, the service was prompt, the establishment was clean, and the cashier was really helpful. You just walk in, get straight in line at the cash register, order your stuff, and then eat/drink it wherever you want. Super casual. Music was...

I’ve been coming here since they’ve opened here in Northridge. Initially the drinks are really good now as time goes by, the quality of their drinks depreciated to so so... The latest experienced I had was last Saturday and Sunday. Came in 2 consecutive days which is quite my norm ( sometimes 3x in a week ). I’ve been getting the classic milk tea. It was Very frustrating. The milk tea has no taste at all... quite diluted when prepared… they put so much ice in it. I let it slipped off, but then the next day I ordered the same drink, same size and I mentioned to the cashier lady about the same tea I ordered yesterday was awful. The cashier asked me “…would you like more sugar in your drink?”. What kind of solution is that?????!!!!!!! instead of fixing how the tea is being prepared sugar is the solution??? Really Bon Bon tea ???? This is how your company fix a problem????? SUGAR?????!!... I saw her went inside but came back to the cashier very quickly. The verdict... well it was still the same as yesterday. VERY DISAPPOINTING . It’s like this tea house is like a hit or miss on each day their tea is being prepared. There are other tea houses around that makes tasteful boba tea. Bon Bon Tea House you are just an...