
I’ve been to this shop twice, and unfortunately both visits were disappointing for the same reasons. Each time I booked a haircut and facial for $40, and each time I was charged the full price—even though I only ever received a haircut.
On my first visit, I arrived on time (a little early, actually). Instead of taking me at my scheduled time, the barber who was supposed to cut my hair sat down and got his own haircut from another barber, which pushed my appointment back about 20 minutes. When he finally finished, he cut my hair, shampooed it, and told me the service was complete—ignoring the fact that I had booked a facial. When I asked how much I owed, he still charged me the full $40. The haircut itself was decent, so I let it slide.
On my second visit, the experience was nearly identical: I was made to wait past my appointment, booked (and paid for) haircut + facial but only got the haircut. To make matters worse, this time the haircut wasn’t even good. It felt rushed and half-done, as if the barber just wanted to finish quickly—especially since I noticed he had a young lady waiting for him.
In short: • Both times I paid for services I didn’t receive. • Both times my appointment started late. • First cut was decent, second was sloppy.
I really wanted to give this place a fair chance, but after two bad experiences in a row, I can’t...
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