The wait time was unbearable 🫤. I was in the drive through for 15 minutes, without the car moving. We decided to park and go inside to order our food to get out food quicker. I felt bad for the people working in the kitchen but they seriously need more workers here. There were only 3 workers I counted. There was one in the drive through taking the drive through orders, one lady was in the kitchen doing the burgers, and another lady taking the orders inside for the customers in line the restaurant was packed with a lot of people who didn’t even have their food. Then the lady working in the kitchen got mad, at the one taking the customers order, and it was a mess…. I felt bad for the lady taking the orders she seems more older and seems about 50 but they need to be more organized and Definitely whoever is in charged of this place please do a better job at making sure that this place is...
Read moreI had another wonderful experience at this BK, and it's all thanks to their outstanding customer service. Every time I visit, I'm impressed by their speed and kindness.
Today, I made a mistake with my order, and I approached them with a bit of apprehension, fearing that I might encounter some attitude. To my pleasant surprise, the staff was incredibly accommodating and friendly. They not only allowed me to make changes to my order but did so with a smile.
It's rare to find such genuinely nice and understanding service in today's world, and I'm grateful. If you're looking for a place with exceptional customer service, this is definitely the spot to visit. Kudos to the staff for making every visit a...
Read moreCostumer service is not good at all, they always have one register open and make people wait also for the food, there is also this girl in the picture with a really bad attitude am sorry but I would say a b@#$& attitude there was this lady asking for a small cup of soda because she was feeling bad cause she suffers from high blood pressure and she denied it to her even though she was going to purchase a combo. Some times you need to be kind and show some humanity to your costumers to be successful and never loose your costumers, and be thankfull that they come and buy your food I really doubt that you lose a hole lot of money by giving a lady a courtesy cup of soda when...
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