Carl’s Jr. — Restaurant in Los Angeles

Horrible experience ever!!! Lucky you got one star if it was up to me you would of gotten none!! Too many things happened in this visit!! First we only went there because it was a school fundraiser for my daughters school Plummer Elementary (09/20/2017) The first bad experience was they forgot one of my three small fries and approaching the what they informed me was the Store manager and basically been called a liar and gave me my small fries with attitude. I was ok no big deal pay no attention to her. Then my daughter wanted ranch so I told her to go asked for it that I'll keep an eye on her, well when my daughter came back she told me and I quote "mamma the lady gave me attitude and she even rolled her eyes." I was speechless I was don't pay attention let it go. I countinue having dinner when my mom asked me to tell her what was the total of her meal so she can give me her part, I checked my wallet when i notice they had given me the wrong change I was ok that's it. So I approached once again the store manager and informed her that I was short $10 dollars and so on and so on. She was basically calling me a liar once again!! She said she had to count the registers and I was surprise how fast she did 5 minutes to count all of them, and still had the nerve to tell me that her registers weren't over and I don't know what else!! I was I don't care I want my money, point been after arguing with her for over 15 minutes she finally gave me my money but had the worst customer Service ever!!! So "Maria" store manager from this Carl's Jr. If your reading this know that you shouldn't give any attitude to any customer especially a 10 yr old little girl!! And know the principle was informed of this whole incident and you be lucky if next year they have that event at your location!! Also don't call your customers liars!! One last thing if you don't like your...

I've been eating carls jr since I was a child and let me tell you I've been to many locations over 100 in Los Angeles easily. This location is by far the worst absolutely unacceptable disgusting location I've been too. First off I go in to get my food to be slowly attended to after ordering i go and wait for my food in the dining area there's this old ripped carpet on the floor cigarette stains burns on the tables and booths.everything is old and run down and smells worst than most bars with a smell of bleach and fabuloso to blast the dingy smell of the old un vacuumed carpet that should have been replaced with adequate flooring I'd say 30 years ago. So now I'm nauseous just from the scent and honestly lost appetite. While my order took almost 15 minutes to come out. I get my food and jam because there's no way I feel okay eating there inhaling that stench. Food was ordered with the extra guacamole which I payed for and it was not at all guacamole it tasted like a watered down mix up of old avocado that was clear green liquid with onions and a hint of fabuloso mixed in there. I'm never putting out bad reviews because most places are up to standards but this spot go inside have a feel of the atmosphere you...

The experience was wholesome and reminiscent of old school Americana as you can get nowadays at a budget price. With all of the changes going around, it was nice to feel like I was going back to a perceived notion of stability from the past (this coming from a first generation American). I know it wasn't 'real', yet it felt real and to me felt like the better illusion of all the lies currently being perpetuated in our society. More than anything, it felt like a reprieve from it all. The customer service was fast but not rushed and the staff didn't feel like their lives depended in speed. The friendliness was cordial and simple, so I didn't get the impression they were trying to be my best friend or that crazy ex- that other corporations have been aiming for lately (obsessive relationships are a thing of the past, i say). Also, the Carl's Jr. reminded me of Italy. In Italy there is a REALLY cool franchise named 'American Graffiti'. It is a way cool experience where they try to recreate the 1950's , and to my taste offer one of the best experiences in nostalgia. In Italy! (go figure another nation would evoke Americana better than native chains.) Carl's Jr. felt like the fast food version of...