Chinatown Express — Restaurant in Los Angeles

This is my second time visiting this place since visiting LA from Atlanta. I don’t like eating food under the light so I ordered from the cook to order menu, I wanted sesame chicken with the sauce on the side. This is my order whether I’m here or home in Atlanta. She went back to talk to the cook which then was yelling then she came back and said it’s gone to be a up charge for the sauce on the side, I said ok. The she went back and the guy started yelling again and she came back and told me it’s a $3.00 charge I said ok, then she left and came back and and said it’s a $6.00 charge and I’m like wait a min do you guys have this priced or are you just making it up. I told her ok just give it to me regular cook to order. I received my food it was crispy hot and delicious nothing else came with it I guess that’s how they do things in Chinese restaurants in LA… On this visit (one month later) once again came in and ordered sesame chicken. Within 2 1/2 - 3 mins she was calling me to get my food. I was shocked because I know I paid extra for cook to order. I went to the car and When I opened the bag, I had a small carton of white rice that I didn’t even know came with it, then the chicken was hot but it was soggy. There was no crispy/chicken when you get it cooked to order. It was hot like the sauce made it hot but the chicken had been sitting there. So I paid extra for nothing. Later on my stomach was hurting profusely. This happens when I eat food that has been sitting under a lamp. I suffer from IBS and INS so I have to be very particular of the food I eat. I don’t for nothing extra or free. All I ask for is what I paid for. I think the entire team need to take a customer service class. I understand the area looks beat up but that doesn’t mean you should treat your customers any kind of way because they come from everywhere. I will not be returning it’s two strikes your out with me that third strike...

Got a plate through Uber eats cause I thought it was my favorite chinese restaurant but no, food was disgusting literally spat out the piece I bit into. Mushroom chicken just taste straight like shat, chicken wings don't even look or taste like chicken wings. Fried rice... never seen no fried rice that look like curry rice. Never been to this restaurant just the order through insta cart but that will be my last. These chefs needa taste their food before selling it cause wat in...

I've been coming to this place for many years since I was a teen, and that is more than 20 years. The food here is freshly cooked, delicious, and the price I cannot complain. Every time I think of eating Chinese food anywhere I am, I always think of this place 1st. Now that I don't live close by anymore, I still stop by this place whenever I'm in the area. I give them 5 stars. And I will keep coming here as long as still live in...