El Caporal — Restaurant in Los Angeles

Today my husband order a caveza quesadilla and tock it home to have it for Dinner. I warm it up for him he shared with me and both of my sons he had the last part and he notice the quesadilla was not caveza it was carnitas so he called the restaurant and told the cashier what had happened and she said “ Sorry we made a mistake my husband asked her if he could go get a new caveza quesadilla but he only had the last piece because he had shared and she had the nerves to tell him sure but you have to pay full price for the new quesadillas. What happened to when someone makes a mistake at a restaurant and they replace your food at no charge. Anyway she keep on saying I can’t give you a free quesadillas when she made the mistake. But when I told my husband tell her I’m going to put a review she said is ok Sr come get your new quesadillas why go through all that crap just to tell my husband to come get the caveza quesadilla el caporal has bad customer service and 0% conflict resolution please train your...

This is my favorite Mexican restaurant. I’ve known it my whole life it has amazing food and customer service. The food has so much flavor and it tastes phenomenal one of my favorites are the supreme nachos they come with sour cream tomatoes avacado refried beans and asada or pollo meat I prefer the asada. The horchata is so flavorful as well. The customer service is amazing they are very nice and...

Love the super nachos. They are really quick with serving the food to go. I walked in to pick up an order and had to order another super nachos and thought it was going to be a bit of a wait but the cashier said here you go...I wasn't even done putting my money in my pocket when she gave me my...