Federal Coffee — Restaurant in Los Angeles

Federal Coffee is a cute little walk up window with creamy pink walls. I decided to stop by the coffee shop after reading the great reviews.

I noticed that they have a signature pink drink so I asked about it and the cashier explained that it's a pink matcha. I ordered one and waited by the pick up window. When I got my matcha, it was just a regular matcha latte. The cashier didn't say anything, so I reminded her that I ordered a pink matcha. She replied, quite casually that oh yeah the barista forgot and added that it's too cold so the recoloring doesn't work. Then she retreated from the window and just left me there.

This is not ok. It would have been ok if at any point they bothered to let me know what was going on, or at least offered an apology when I asked why the drink wasn't what I ordered. But I got none of that, not even a single sorry. Moreover, later I realized I was charged 0.75 more for an iced drink although I got a hot latte.

The matcha was actually good, but it doesn't matter at this point. The...

I’ve given this place a multitude of tries ever since it opened, I’ve run out of grace for it. The customer service has always been terrible, it seems that they only hire aloof rude people. My final straw was when a coffee spilled all over my hand hand because the barista did not put the lid on correctly and overfilled the cup. I asked for napkins because my skin was burning and there was coffee all over my sleeve, she turned away and did not even look at me, so I grabbed them myself. She gave me another cup and it was still overfilled.

I hate to write a bad review for a small business but I hope management can see this so they learn to properly train their employees. The one positive interaction I had with an employee here stands out because they have all been bad.

The coffee itself usually tastes burned. I live very close and none of my family or neighbors like it either. Funny enough my most recent cup actually tasted good. I might go back if it weren’t for the...

We went to this cute little coffee shop. We couldn’t really walk-in to the coffee shop so we got in line and ordered some coffee and two bakery items. I thought it was interesting that they offered an option to make the coffee pink so I ended up getting it. It was only food coloring rather than flavor but nonetheless still interesting to try out. When I asked about the coffee, the employee at the register was very mechanical and explained what a Gibraltar and Cappuccino were in terms of fluid ounces. I ended up ordering a Pink Cappuccino. We also bought two croissants - spinach and artichoke croissant and a sweeter croissant. They were both incredibly flaky and quite tasty. It was buttery yet didn’t leave an after taste. It was a little chilly, but we sat on some chairs outside and enjoyed the food + coffee. There were several people and dogs that came by throughout the morning so I could tell this place was busy. I recommend checking...