Marsa Lounge took 2 hours (from the time I submitted my order) to deliver my food. I ordered around 3:40 PM, a time that one can safely assume is NOT busy for restaurants (which google analytics supports in showing this sparsely frequented time as "usually not busy"), and was told by their online ordering system that I could expect delivery "around 4:30 PM Today". After 45 minutes passed the delivery ETA, I called the restaurant to ask about my order that was nearly an hour late. All I was told was "sorry, the delivery guy already left". I still didn't receive my order until around 5:40 PM, about 2 hours after I submitted the order.
This is absurd because the restaurant is about an 11 minute drive (a little over 3 miles) from the address ordered from. How can it possibly take 2 hours to prepare and deliver a 3 item order? It would've been faster to take the bus there, order take out, and then take the bus back. Or, rather, it would've been faster and cheaper to go to the grocery store and cook myself something to eat.
Needless to say, the food was barely warm when it arrived, which checks out as it was likely sitting out for a great deal of time before it was actually out in transit for delivery.
Marsa Lounge should consider either revamping their online order & delivery process to accurately represent delivery ETAs or discontinue offering delivery & online ordering altogether until they are equipped to professionally handle these.
As for the food itself, it wasn't bad. I had not eaten in almost 12 hours so pretty much anything tastes good at that point. The only reason I gave 2 stars instead of 1 was because the food was edible and somewhat tasty.
My only other complaint is that the hummus is overpriced, as it is at many restaurants, seeing as it's so much cheaper to make at home. Anyone with a food processor and a brain could make...
Read moreAwesome Legit Mediterranean/ Middle Eastern Restaurant in the form of a Walk Up Window connected to a Gas Station.
Chef Guy holding down this Not-So-Secret Secret Spot is an Older Egyptian Man who knows how to cook His Cultures Food. I came in the evening close to Closing Time just after 8pm and he was The Cook, Cashier and Food Prepper- Their Jack of All Trades. He doesn't speak much English but, has common sense and street smarts whit so, he knows how to communicate even though, there's a language barrier. NO TIP JAR but, Please Tip Well.
I went with their Merguez Sandwich and it comes with Rice or Fries (I got Rice which had some onions and pickled turnips with a nice kick) and choice of it coming as a Sandwich or in a Gyro-Type Pita- which I went with. I also got a Strawberry Banana Smoothie. Both were delicious and the Smoothie had a nice sweetness even though he didn't put much sweetener.
I'd normally have went with a Kebab but, I didn't want to eat too much so late.
Pretty HUGE Menu and rave reviews about this place so I'm definitely coming back to try more of their food.
Restrooms inside the Gas Station which has a Mini-Mart. I didn't use it.
Gas Station is updated and there's parking next to the Air/ Water Pump by the corner. Street Parking in the Residential Street behind, off...
Read morePossibly the most delicious food I have ever eaten!!! 😋 homemade fresh organic..the hummus to die for and im a hummus freek! Ordered on door dash the cheese Borek..basically a feta cheese pie...but the quintessential best cuisine ive ever tasted in one bite!! The flakey crust crunchy outer layer of deep yummie cheesy toasty pie 🥧 just incredible..ive sinced ordered chicken swarwa...also incredible...highly recommend 👌!got tired of paying delivery fees so i went off to find my new slice of healthy Mediterranean food Heaven to compliment the chef 👨🍳 in person...its in the 76 gas station.. to go only...i know they will soon have their place in Los Angeles Michelin star 🌟 🤩 ✨️ ♥️ 😎 beautiful dine in spot soon..the felafel is also yummy and tzaziki ...well mouth watering ..dessert Om Ali.. an amazing mix of cream .pecan.coconut...is very very delicious..The Guys are two brothers who cook .Chef..very sweet and humble.... If ur in westside area craving Mediterranean..just go to 76 Station on...
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