Little Caesars Pizza — Restaurant in Los Angeles

I placed an order over the phone for pick-up because I prefer the pizza be prepared freshly rather than the ones pre-made... I ordered crazy crust pepperoni and was told it would be about 15-20 minutes... when I arrived there was 2 people in front of me who were helped... when it came to be my turn... for some reason she went to the back and started helping her co-worker as I could see they were busy...I stood there really awkwardly and finally 7 minutes later she came back to the front to acknowledge me for the first time... I told her I placed a pick up order over the phone and my name... she then grabbed a pizza from the ovens which I saw was in the oven the entire time I was there... I paid and left.... I guess I should've checked the pizza in store because it was not crazy crust pizza, it was just plain classic pepperoni pizza and the crust was very dry, hard, and crunchy bringing me to believe it was not freshly prepared... I was already having a bad day and thought some pizza would help make it better. this made it worse and I threw away...

To the comment written by Jose Velasquez, I’d like to call you out on how you racially profiled me. For one, I did not mention that I had forgotten the napkins l mentioned that we were waiting on our shipment. Second, while in store you mentioned that “next time maybe we should forget to charge you” I simply responded that we couldn’t do that. And whether we run out of our product or if we forget to order, understand we are human we forget sometimes or we make mistakes. As to you racially profiling me as a Hindu, this is where I stop you. I was born in America therefore making me an American. Yes, I have brown skin and I am proud of it. My name is Dolores I have Hispanic parents therefore I consider myself Hispanic but nonetheless I am still an American. You mentioning “God bless AMERICA” only makes me think how ignorant you...

I preorder two deep dish over the phone,they gave me a time frame of 15-20 min,I show up after 30 and they still hadn't been put in the oven, I asked if I could make it a stuffed crust since it wasn't in the oven and the cashier said it wouldn't be a problem till he asked the cook/prep and she said "hell no" . So I order a new one on top of my order and I over heard her say " I knew he was gonna order another one" given that they had 30 min to bake my pizza and when I arrived they denied my request to make it a stuffed crust while it was still being prepared and mock me when I order a new one and still never got an apology for the delay, I'm 100% comfortable saying this is the worst service I've gotten at this location. ..... and most likely will drive the extra 3 minutes to my local pizza...