The last time I was here, it was prior to the pandemic. I remember enjoying my previous visit though. This last visit was unpleasant and a little bizarre. Things started off fine at first. The server was very sweet and friendly with my little one. The first red flag was when my husband asked if they had a specific drink. She said "no" and proceeded told us about another place that does serve it... (WTH? Lol) Maybe that was her attempt at being helpful? (Is this standard practice for this restaurant? -- recommending other places they should go? It's hilarious :'D)
It took me a little while to decided what I wanted... sometimes it's hard to focus when you're preoccupied with a toddler. Maybe I was getting a little self-conscious but the server seemed a little impatient yet offered no suggestions or guidance... It was all downhill from there... there was an additional employee that would not communicate with us and just mumbled -- causing a ridiculous and awkward moment between my table and another regarding the patio umbrella of all things! We had to ask for our check multiple times and waited an inordinate amount of time while we watched other parties get theirs right away.
Let's not even talk about the gratuity that they automatically tack on regardless of the size of your party. I honestly believe this is the reason the employees show very little effort. I've tipped up to 20 bucks on a $35 dollar bill before (at other establishments) just because I was so happy to receive exceptional help and service -- and I completely understand that the service industry can be very challenging. So this is not a matter of not wanting to tip for worthy service.
Eff this place. Lol. You're better off going somewhere significantly nicer for the price you pay -- in terms of money, time, and principle. For what it's worth, the kitchen did a great job. The food arrived in a speedy manner and everyone at my party liked it. It's just unfortunate that the kitchen staff's success, efforts, and talent are suffering the consequences of an inept and clueless...
Read moreI've been on the fence about leaving an honest review for this place for a few months, but held back because my favorite trivia host had a little trivia night here and I was giving the benefit of the doubt. The first time I'd ever been here was because of Charlie's trivia.
The owner of this establishment just canceled trivia night with no notice and hung up on our host when he inquired about why (which for me is enough of a reason not to give them your business based on the character of the people in charge) but here's my honest review.
I'll start with the positive: the food is good. Not blow your mind great, but I ate there every week and tried many items on the menu and almost all the options were solid, especially the truffle fries which are my favorite. That said, it's all overpriced for what you're getting.
Unfortunately, that's where the positives end. The service is abhorrent. Let me preface this by saying that I was a server and bartender for years myself and so while I'm empathetic to service industry workers, I can honestly say this is some of the worst service I've ever received and not because of being understaffed or slammed busy.
We always had one or two servers in the back room where trivia was hosted every night, and it was frequently difficult to place an order or get a check delivered without having to hunt someone down or ask. This week, we asked for a server twice and after 20 minutes my friend had to order at the bar. All the servers I've dealt with are apathetic, slow, and genuinely seem to not care about the customer or the job that they are doing.
So we've got decent but overpriced food, a rude owner, and atrocious service... when there are so many local businesses and great restaurants in Los Angeles, there's absolutely no reason to choose this one. I had never been before Charlie's trivia and I will...
Read moreI recently had the pleasure of dining at On The Thirty, and it was a delightful experience. The restaurant has a welcoming and festive ambiance with attractive wood paneling and good music. Although it can be a bit loud, it's perfect for a young crowd but also welcoming for all ages. To start off, we ordered the Mac and Cheese and the bacon-wrapped dates. The Mac and Cheese was creamy, savory, and full of flavor. The bacon-wrapped dates were flavorful, Smokey, and greasy, but tasty. We also tried the calamari, which was crispy, salty, and not greasy. It was a great appetizer to share. For drinks, we ordered two craft beers and a cocktail, and they were all fantastic. Moving onto the entrees, we ordered the Chop Chop salad, which was fresh and had a lot of ingredients, making it a complex and satisfying salad. The Thirty Boulevard Burger with sweet potato fries was the highlight of the meal. The burger was cooked to perfection and bursting with flavor, and the sweet potato fries were crunchy and crisp. The Philly Cheesesteak was good but could have benefited from a different kind of bread and a bit more flavor. All of the portions were generous, and we left feeling quite satisfied. The service was fast and friendly, which added to our enjoyable dining experience. Lastly, the bathrooms were super clean, which was a nice touch. Overall, On The Thirty is a great spot to grab a delicious meal and drinks. The food is tasty, the portions are generous, the service is friendly, and the ambiance is pleasant. If you're looking for a fun and lively spot to grab dinner, On The Thirty is definitely...
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