If I could give this place negative stars I would.
I had a really disappointing experience at Frenz Coffee. I ordered a matcha latte with whole milk, sweetened, and light ice. What I received tasted like water—barely any milk, and all of it seemed to be sitting at the top.
I let the barista know that the drink was watery, and their response was that I “didn’t mix it.” That didn’t make sense, considering I was drinking from the spot where most of the milk was poured. I asked for a refund, but they instead offered to remake it. I gave them a chance to fix it, but all they did was mix the same drink for me. Unsurprisingly, it still tasted watery and awful.
To make things worse, I also ordered a croissant, and it was dry and stale. For the price, I expected better quality.
This was a waste of money and a frustrating experience. If a customer tells you something is wrong with their drink, the solution isn’t just stirring it and handing it back. Definitely won’t...
Read moreReally solid corner coffee shop on a busy part of Melrose. They pull some great espresso drinks with some local pastries, juices and teas as well. I personally like their specialty lattes; all unique in their own and still balanced. Their current holiday menu is very tasty as well, like their S’mores or Gingerbread Lattes. My only main gripe is that it’s small and their outside patio is too. I prefer to sit indoors because surprisingly the patio is mostly in a corner and shaded, so it gets very windy from all the traffic zooming by. It’s not exactly that peaceful because of that. That’s not their fault but just my own personal issue. So I’ve yet to actually stay when ordering but gladly take home with me or...
Read moreMeh. It was okay. I stopped here on my way to work at Paramount Pictures, which is just down the street and around the corner.
The atmosphere sucked. You get a bird's eye view of Melrose Blvd. Eww. The coffee was good quality, but the pastry I had tastes like it was bought at 7-11. Gross. Many of these espresso places have terrible pastries. This is just another one of them.
The parking sucks, but that is beyond their control. The place is located in a very old strip mall that hasn't had its...
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