My husband and I were shocked and disappointed. My husband ordered panang and it was very salty. He has high blood pressure and cannot eat a lot of salt. At first the kind Waitress said he could exchange his dish. She took the dish away. My husband said what he wanted to exchange it for and everything seemed fine. Then she came back and she said that she couldn’t exchange it. The owner/chef said “no”. The chef would not make another dish for him. This was terribly embarrassing. We dine out a lot and if a dish doesn’t work we are able to exchange it. The chef let her ego get the best of her. She said she wouldn’t make another dish because my husband had tasted it with a very small bit of rice. In spite of this the waitress was nice. She was upset with the owner as well. She kept apologizing. It’s a shame. The atmosphere is nice but we won’t go back again and be insulted. Note: The restuarant is no longer called Simply Thai. Its now called Thai on Hillhurst. I don’t know if they changed...
Read moreI've been here 2-3 times because I was with people who wanted to eat there... but I'm never satisfied with the food. I guess that's why I've only been there so few times over the past 5 years!
On this last occasion, I got the lunch special pad thai ($8). The texture of the noodles is very chewy... more chewy than I like... and it was extremely salty. I ordered a side of white rice to try to make it edible, but I still couldn't eat it and lost my appetite. I didn't even bother to take it to go... And I never waste food! so for me that says a lot. The side of rice cost $2.50. I thought that was kind of pricey for white rice, so I was a little more annoyed at my disappointing meal that I was throwing away.
But I will point out some pros! My coworker liked her curry a lot. I tried a little bit and it was tasty. The atmosphere is nice and calm, and the staff...
Read moreThe food & service was good BUT the happy hour menu on their website is incorrect. When we ordered - we were not told that the menu had changed. We were only told that they no longer do the wings on HH. We expected our bill to be 49$ plus tax, but we were charged 73$. Now, I get things change and the food was good, but when we brought it up to them that their online site was no longer updated the owner did not care - they said “the menu is subject to change at anytime” cool, but just let us know. If the owner would have honored the original price, we would have become regulars. Instead, they’ve lost out on our future business. Nothing feels worse than being ripped off. BTW - happy hour is 2$ off...
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