Starbucks — Restaurant in Los Angeles

I had some plumbers installing a kitchen faucet at my place, and the job was going long. I decided to get coffee for the group, and went to the Starbucks in the store. Because I didn't know how they took their coffee, I asked for sugar packets.

Barista Jenny looked under the counter and said, "oh, we only have Splenda or Stevie right now. Otherwise, there's a guy on break and you'll have to wait. As a matter of hospitality. I needed the sugar and told her it was not optional. She served about four or five people behind me, and after I complained that I would need my five drinks refunded if I wasn't provided sugar, Jenny relented and sent the assistant to get their supplies somewhere out in the store, which still took another five minutes.

When I finally got back, the plumbers were gone. This trip was a total fail by Jenny and the Starbucks in Ralph's. I am copying this comment and emailing it to corporate Starbucks. What I should do is bring the coffee I can't do anything with back...

11- 27 23 at 3:45 pm Make sure there is no coffee in your child's drink!!!! This scary angry woman hates her job and gives starbucks a bad name!!? Poor customer service. All of our drinks were wrong. We were afraid to say there is Coffee in 9y child's peppermint mocha drink who ordered her own w a cookie and a sandwich! I did not want milk in my drink. she got very mad when I mentioned that and tossed it into the sink infront of my kid while yelling!!!!!!!! Husband coffee had milk too. We couldn't have our drinks we paid for. We r usually treated nicely! Shouldn't Starbucks employees know not to give coffee to...

Big yikes. I rarely even write reviews to start out with.

I went in today after grocery shopping to get 3 drinks around 5 PM. 2 of my drinks came out first so I asked the lady that was working if my other drink will come out soon. She gave me such a big attitude and said, "I'm making it right now."

Honestly wow. Was that really that offensive of a question? I get that people have bad days and all but you don't have to give such huge attitudes to a customer that's simply asking a question. Really soured my whole...