Casual counter-serve cafe offering burgers, sandwiches & Mexican fare, plus breakfast & a patio.
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I agree with Micky Ds & Will U tell the truth
The food was cool as usual... however the personnel and who receives and takes orders needs to change ASAP :
I’ve never had an experience like today and This was the only nice way I know to respond to it.
The lady at the Register: older with grey hair and glasses is : BEYOND RUDE!!!
She was kind of rude on the phone but I ignored that assuming it was pretty busy during lunch time. I go here pretty often like once a week or 4-6 times a month. Anyways considering the fact that I called my order in once I got there I paid and took the food..”first mistake,” you get what you pay for. While checking before leaving noticed the order had an extra order of fries which I paid for and didn’t want them so I politely and with a low tone let her know lol this is where things went so bad... In response the lady used a very loud and obnoxious tone to try to tell me I’m wrong about what I ordered. She went on and on for 5 mins again telling me that I was wrong and regardless of the clear misunderstanding she proceeded to go back and forth in front of like 5-6 other customers in line. She has the worst customer service I’ve ever encountered. Another time I witnessed her training a new hire and she was so ignorant and over bearing to the guy he is really tall didn’t deserve the treatment. She just shouldn’t work with people or should check herself from now on before entering the restaurant.
Just move her to a different role. I don’t believe she should be fired but I’ll def never eat there again
That’s a $-120.00 monthly loss from a loyal customer
$$$ Expensive Cost Does not Match the Quality of food.
I hope honest reviews are taken into...
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Honestly, not worth your time or money. There's so many other places in the neighborhood that you could go and support.
I drove by and noticed this small modest cafe in mar vista, and decided to give it a go. I love to support small businesses when I can. But I was honestly so disappointed with this one.
Food was mediocre. Service was awful. Walked in, and Noone bothered to say or offer any sort of acknowledgment.
An older lady took my order behind the counter, but not bc she asked what I would like. She just stood there, and I assumed she's who I ordered with.
Prior to ordering I asked if she had wifi in the establishment bc I needed to do some work on my laptop. She said that we use the Mar vista library wifi, which is an open connection. I asked if the connection was good or spotty. She said it was good. So i decided to order based on the fact that i could use my laptop
Ordered my sandwich, and she didnt even bother to ask me if i wanted anything to drink. I sat down, and opened my laptop, and OF COURSE, there is no Mar vista library wifi! I pointed that out to her and mentioned that there is a connection labeled sunny grill. To which she shrugged and said she couldn't give me the password for their wifi.
Never...
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My girlfriend and I discovered Sunny Grill a little over a month ago. We were becoming regulars since it's down the street from us. As much as we wanted to make it our new local burger spot, we came across the elderly lady with shoulder-length hair. She made us drop this place in a heartbeat. My girlfriend was the first to tell me about her and said she was very rude and didn't say hi or greet her. I don't care for these things, but she does, and others do. BUT WHAT REALLY DID IT FOR ME was this last time I went, she was very dry, I don't mind that part, but the way she mistreated her employee, who was a very kind person. She humiliated him in front of me due to a small mistake. He was going to charge me for a ranch that was under $5. She scolded him because they don't accept cards if it's under $5. She told me, "I can't charge you," and walked away without letting me say a word. She refused to sell me the ranch and didn't even ask if I had cash instead of a card. Literally walked away. I didn't want to confornt her or anything, I didn't care too much but again, others might. I just hate how she talks to her employees. We will not come here again and...
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