Taco Bell — Restaurant in Los Angeles

This is the first time going to this Taco Bell location and will definitely be the last time.

First, the one kiosk that I used did not have NFC for my apple pay. I am lucky that I had my physical card on me because it would not let me leave the screen to do my order on the other kiosk.

Second, my food was absolutely terrible. I know it is fast food, but I have been to many Taco Bells and they've been better. My nacho fries were VERY stale and the potatoes in my soft taco were stale and hard - I barely even ate it.

To top it off, occasionally, I will go to Taco Bell to solely get a baja blast. It is their staple drink and I love it. My partner and I went to go fill our drinks with it. My partner's drink was fine, but as soon as I got to it, the syrup ran out. After 5 minutes of workers staring at me, someone finally acknowledged me standing there and I let them know that there was no baja blast syrup and that it needed to be refilled.

I kept going up to the machine and testing the syrup, but it never got better. After about 10 minutes of waiting, I went up to them and asked if they could fill my cup with baja blast with their machine for the drive thru. They said they didn't have baja blast. Instead of saying that, they just let me wait and not do anything to help me. Very very disappointment with my visit today and I will never be going...

I stopped by this Taco Bell location today because I order food at a place next door. I parked at the little garage parking they have toward the back. I wanted to take advantage of the happy hour freeze so that's why I came here. When I walked inside, they were not busy at all. It is encouraged to order from the kiosk so that's what I tried to do but it was so slow and non responsive. I asked a worker who came to give food to someone else and he seem annoyed I asked. He saw how slow it was but after a while he just walked away when he got me to the menu screen.

I ordered the Baja blast with strawberry freeze and when I went to pay using credit card, it kept throwing an error message. So the lady who was checking in for work on the counter asked the same guy who tried to help me before to ring me up. He rang he up and then made my drink but the one he made was a strawberry freeze and not a Baja blast strawberry freeze. I didn't want to be that customer so I just took my drink and walked out. The strawberry freeze is still good but I just wanted to try the Baja blast...

I am so sick and tired of these fast food workers who cry and complain about their pay and society accommodates them so that all the prices get jacked up, BUT THEY CANT DO THEIR JOB RIGHT!!! WHY IS IT SO HARD TO GET PEOPLES ORDERS RIGHT? Everytime they get it wrong, forget napkins, give flat soda...we should knock them back down a dollar. This particular night around midnight on 12/27, the staff was all playing and joking around, not paying attention...drive thru gave my online order to the car in front of me. The car realized it was wrong so they handed it back after who knows if they touched my food. Then the order was wrong anyway, oh and guess what else? NO FRICKEN NAPKINS!!!

THE MANAGEMENT NEEDS TO GET THEIR STAFF IN LINE, OR REPLACE THEM ALL INCLUDING MANAGEMENT IF THEY ARE UNABLE TO MANAGE. THIS IS A JOB NOT A PLAYGROUND. I AM SICK OF...