Baskin-Robbins — Restaurant in Louisiana

Couldn't obtain refund for stale cones and nasty ice cream. I spent close to thirty dollars and the manager wouldn't allow the refund even after I was told I'd get a full refund as long as I bring in the cones. The ice cream is way better at the snow ball stand including the cones. My kids complained about the ice cream and that was the reason I brought it back. The employees didn't bother to offer the ice cream near the toppings that's kid friendly. That's what my kids wanted instead, but didn't know until we walked out because it wasn't easily visible. The manager wouldn't let me get in one word and kept talking over me and they came up with so many excuses about who said what. Hard up on giving customers refund. Terrible customer service. They tried to give me cones instead after I was promised a Full Refund! Baskin Robbins Rob customers. I wouldn't give them a star if possible, but I have to rate these theives and...

Bought the world’s most okayest ice cream cake for my 7 year old son. 12 servings and it came out to $44!! What!? But I needed the cake right then, so went against my gut and bought it.

It was chocolate chip ice cream on funfetti cake. It was exactly that- chocolate chip ice cream sitting on top of cake. No crunchy things or layers that would make the texture or flavors more interesting. The cake was also cut into a weird non-rectangle shape, as though someone messed up cutting it and just rounded it out, taking off some of the cake in the process (but that was okay bc nobody wanted more.) Our bday guests let me know Walmart has an ice cream cake freezer in their bakery section, and I won’t miss it next time.

The place itself needs a paint job, and the pedestal table has just a raw...

We don't usually visit this store but our usual store was out of cold brew. When I tried to call to see if your store had it, your phone was not working. We figured we could go and at least get chocolate fudge if no cold brew was available. When we arrived, your very rude employee told us that you didn't have either chocolate fudge or cold brew. Not that you were out. I got the impression that she didn't feel like doing anything. She absolutely did not feel like being polite or professional. When I informed her that we tried to call, she didn't seem to care and I was very rudely told " uh-huh, sorry about that." I thought every BR carried chocolate fudge, otherwise I wouldn't have wasted the Uber ride. Why do you have a sign advertising the cold brew if you...