Marble Slab Creamery — Restaurant in Louisiana

Today’s date is May 2nd 2025. My family and I went get ice cream about 8:30 pm. The whole crew was nice except one girl. Long brown hair and had a pink shirt on. Her attitude was disgusting. When I was asking about scoops she rudely said that’s not the right size for the scoops. Then was forcefully and aggressively scooping my ice cream. I asked her 3 times if they had caramel and she didn’t answer me. It took one super nice guy that night to say yes ma’am. Infact he stood out as the best customer service. Then when she gave me my ice cream I had caramel dripping all over. I told her it’s ok I’ll clean it and she the again forcefully slammed my ice cream down. After my family and I gathered our ice cream. I told her I hope she has a great night cause obviously what ever she was mad about she was taking it out on customers. She needs to be talked to about her attitude. Other than that the ice cream is...

Customer Service is not high on the charts for this location. 2 Employees in the whole place.. The one in front is working her tail off and she yells for Corrine to come up front and help her. Corrie does not like her job as my husband and I observed. When she asked for my order I told her that I wanted the Turtle Cookie Ice cream with snicker she informed me that they were out. The other employee who is working her tail off chimes in and tells her how to make what I want she rolls her eyes and acts like she would rather not. So I literally got ice cream that I did not want so as not to inconvenience little Corrine any further. If you do not want to serve the public then quit. There are others out there who would love and need to jave your job. As for the other lady that was going out of her way to serve customers I...

I normally love this place because they've been so accommodating of my celiac disease. They'll usually offer to open a new container of ice cream and use a clean spoon so I can have my single scoop without fear of cross-contamination. Today, the cashier seemed too inconvenienced to do either of those things. I just opted to not get ice cream since I can't afford to get sick again. It was kind of embarrassing because I was on a date. Next time I'll probably go somewhere else. Don't want to have a Russian roulet of lazy employees and not be able to count on getting my treat if I make a special trip. This was on 07/20 at the prarieville location at 4 pm. Would love it if somebody explains to the cashier how to handle...